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Windows 7: system restore problems

05 Sep 2010   #1

Windows 7 Home Premium 64bit
system restore problems

hi im trying to set my laptop to factory settings and to do so i have a back up partition that hast a factory settings file on it

my laptop has been rebooted to windows 7 from the disk that came with the laptop but my problem is that when i open windows sytstem manager to do the restore from the factory.wim file i get "exeption has been thrown" error

ive tried moving the file to a different place and running as admin

please get back

thanks in advance

My System SpecsSystem Spec
05 Sep 2010   #2

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

One possiblity is that since you had to boot from the DVD the restore partiton may have been corrupted.
My System SpecsSystem Spec
05 Sep 2010   #3


Back up all of your files and gather your program installers as a Factory Recovery will return everything to how it was when it left the factory. This is not System Restore or Refreshing your Settings. It is a complete reinstall of your OS which wipes out all your data and programs installed since you got the computer.

If this is not what you want, say so.

If it is what you want, press the key combination given on first boot screen to Run Recovery.

If you don't see it, post back your computer model or look up how to Run Factory Recovery in your manual at the manufacturer's Support Downloads webpage for your computer model.
My System SpecsSystem Spec

05 Sep 2010   #4

Windows 7 Home Premium 64bit

yes this is what i wanty to do make it asif it just came out of the factory but it doesnt have a buttin combination

the laptop make is a dell studio 1558
My System SpecsSystem Spec
05 Sep 2010   #5


On most Dells, you press Control and F11 as the computer boots up to start Recovery.

On your model, it appears to be F8 that you tap repeatedly as the computer is starting up, then choose Repair My Computer, which will give you a menu to include Full Factory Recovery.

If you have clean installed Win7 from DVD or messed with the Recovery partition, the link to Recovery partition might have been broken and the option to Factory Recover might not appear. If so, you can use the Win7 DVD to wipe your HD and clean reinstall Win7 since you no longer need the Recovery Partition (it doesn't work) and any OEM partition utiliites will also have their links broken when you clean reinstall.

SSD / HDD : Optimize for Windows Reinstallation
My System SpecsSystem Spec

 system restore problems

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