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Windows 7: Backup access denied

02 Oct 2010   #21
mcquam

windows 7 64bit
 
 

Thank you both.

I have cleaned the disk but when I try clean all it just hangs. I know it is a big disk but I left it overnight and no change.

I havn't tried to swap the disks round but I'll try that now.

I looked at services and shadow copy was set to manual already so i tried auto and no success.


My System SpecsSystem Spec
.
02 Oct 2010   #22
gregrocker

 

Have you run Disk Check and HD diag/repair CD scan from maker of HD? Clean All should work unless HD is bad or failing.

You can boot Partiition Wizard bootable CD to Wipe from Disk tab.
My System SpecsSystem Spec
02 Oct 2010   #23
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Have a look at Option Three in this tutorial at the link below for an out-line on how to run a wipe using the Partition Wizard bootable CD.


Partition Wizard : Use the Bootable CD
My System SpecsSystem Spec
.

03 Oct 2010   #24
mcquam

windows 7 64bit
 
 

I ran partition wizard boot and it cleaned successfully after a few hours. I then formatted the disk in PW. Tried the backup and got the same error.

I will try swapping the disks later today as that's the only thing I haven't tried - because the cables are innacessible without removing other stuff.
My System SpecsSystem Spec
03 Oct 2010   #25
mcquam

windows 7 64bit
 
 

No success.

Looked at event log and found this:
Quote:
The backup operation that started at '‎2010‎-‎10‎-‎03T20:56:31.433000000Z' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '2155348106'. Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
and

Quote:
The VSS service is shutting down due to idle timeout.
My System SpecsSystem Spec
06 Oct 2010   #27
mcquam

windows 7 64bit
 
 

Thanks for your efforts. I gave up and contacted Microsoft and spent several hours on 1st and 2nd level helpdesks and the problem is now resolved.

It turned out to be some corruption on the D: drive rather than the M: drive so we moved everything from D: to a new volume on the same drive and the backup worked. I have now deleted the D: volume. I think it must have been something that happened during the clean install of 64bit because I used the same backup procedure in 32bit and it worked fine.
My System SpecsSystem Spec
06 Oct 2010   #28
cyana

win 7 ultimate x64
 
 

Dear all,

I'm having the very same problem. This is a totally new system, so hardware problems are not very likely to cause the problem. I have 3 harddrives installed, and want to backup onto the third 2 TB drive. Any help would be very welcomed.

TIA
cyana
My System SpecsSystem Spec
06 Oct 2010   #29
gregrocker

 

Quote   Quote: Originally Posted by mcquam View Post
Thanks for your efforts. I gave up and contacted Microsoft and spent several hours on 1st and 2nd level helpdesks and the problem is now resolved.

It turned out to be some corruption on the D: drive rather than the M: drive so we moved everything from D: to a new volume on the same drive and the backup worked. I have now deleted the D: volume. I think it must have been something that happened during the clean install of 64bit because I used the same backup procedure in 32bit and it worked fine.
What was on the D drive?

How was it determined D was corrupt? Was it file system corruption?
My System SpecsSystem Spec
17 May 2011   #30
cyana

win 7 ultimate x64
 
 

FWIW and for future folks with the same problem who might stumble over this thread - on my system it's caused by Kaspersky AV. Turning it off during backup solved the problem.
My System SpecsSystem Spec
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 Backup access denied




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