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#1
Computer won't start after restore of factory settings
Hello,
Thank you ahead of time, I have had problems with my computer that techs don't seem to be able to resolve, my computer had a virus one that redirects you to other pages from Google, one day I'm working on it and it just crashed, the computer would get a blue screen at the Login in all other than Safe mode (without network) I did a System Restore to a past date and I was able to get it working with Safe Mode and Safe Mode with Network, but Normal Mode would not work (I had no internet).
I hired an IT that remotely removed the virus, after that the computer will not pass the black screen with windows logo it just shuts down and restart, I did a system restore with the factory image, but it does the same thing.
Please help, Thank you so much!