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Windows 7: System Restore Problems

31 Oct 2010   #1

Windows 7 Home Premium 64 bit SP1
System Restore Problems

Hi everyone. Here's my situation. I'm broke, unemployed, overweight and my hair is disappearing faster than the Amazon rainforest. But that's not the problem. I have disabled Real Time Protection on Windows Defender because I have Norton Internet Security and I know you shouldn't have 2 anti-virus systems working so I leave it all up to NIS. The first time I tried to use System Restore, the screen told me it didn't work and to shut of any anti-virus program running. So I disable NIS anti-virus and tried System Restore again. Again it said it was unable to run SR. My question is do I need to completely shut down NIS in order to use SR? Any suggestions?
Thanks, David

My System SpecsSystem Spec
31 Oct 2010   #2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86

Yes, theres an issue there. You need to turn off Norton Tamper protection before running system restore. In Norton 2009, the steps were:

Start your Norton product
In the Computer pane, click Settings
Click Miscellaneous Settings
Under Product Security, next to Norton Product Tamper Protection click the status indicator to turn it OFF
In the Settings window, click Apply
Click OK

Run Windows System Restore

The location of the tamper protection option may differ slightly depending on what version of NIS you are using.

If you still have problems after turning it off, try running system restore in safe mode.
My System SpecsSystem Spec
31 Oct 2010   #3

Windows 7 Home Premium 64 bit SP1

Thank You Bill2. I'll give it a try.
My System SpecsSystem Spec

31 Oct 2010   #4

Windows 7 Home Premium 64 bit SP1

Sam2 dead on. Worked perfectly. Thank You again. For anyone with the same problem, you'll find this setting in the same place as Sam2 described with NIS 2011. Sam2, if I had any rep I'd pass some along to you but I guess I'll have to owe you. I won't forget.
My System SpecsSystem Spec
17 Sep 2011   #5

Windows 7 Home Premium 64bit
System Restore Problems

Bill2, thanks, worked perfectly.. Do I need to turn Norton tamper protection back on, or leave it off? Seems like I would prefer WIN7 to create restore points when it thinks I need to. I know this thread is old, but I hope you will see my question!
My System SpecsSystem Spec

 System Restore Problems

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