Is it possible to format my laptop and reinstall W7 with a backup?

No, but you should be able to create a set of Recovery DVDs that you can reinstall from after you save your data. Also, there is almost certainly a recovery partition on the hard drive you can restore from. You normally access it by pressinf a FN key during boot. Many times it will tell you somewhere on the screen what key or keys to press to do this. F10, F11, F12, Ctrl+F11 are all used by different manufacturers. Some even have you press and hold the 0 (zero) key during boot.

Post the model number of the Acer laptop and we should be able to find the Users Guide online which will tell you how to do both of the above.

Also, please fill out completely your System Specs, that makes it easier for us to see what you have.

Hi, welcome to the forums :)

You should be able to just run the Acer Recovery Management (or similar) console from the start menu. This will reboot your machine and guide you through the recovery process using the factory partition :)


OS

Hello a223, welcome to Seven Forums!



Have a look at this info below but be advised that this will over-write all the data on the PC so be sure to make back-ups of anything you don't want to lose before you start.

   Information

Here are the standard Acer Recovery Instructions


1. Power on the machine

2. At the white ACER BIOS screen, hold the “Alt” key and press the “F10” key simultaneously to start Acer eRecovery

3. Once eRecovery has loaded, click “Restore to Factory Default Settings”

4. Click “OK” to continue

5. From here, the eRecovery process will update all the data on the C: drive and restore a fully functional factory image (approximately 10 minutes).

6. Once eRecovery has run, press “OK” to reboot unit.

Be sure to keep us informed!

a223 said:

Thank you everyone I am now back with my laptop cleaned and running perfectly.

That's good to hear :)

Please enjoy the rest of the forums

Good to see you got it running and thanks for the update.