Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Laptop not sleeping, system restore not working

01 Nov 2010   #1
jdub

Windows 7 Premium 64
 
 
Laptop not sleeping, system restore not working

Hi,

My laptop quit sleeping a few days ago and I'm not sure what caused it. I've done like 3 things in the past few days- installed Skype 5.0, installed an Adobe Reader update, and there was a Windows critical update. I think it would have been Skype which did something that somehow screwed up the sleep function since it seemed to be pretty intrusive as to what all it wanted to do when installed, but I don't know exactly what. I did select for Skype to not start when the computer starts so I don't know what it could be doing if it is Skype.

Also, I've tried doing System Restore and it doesn't work; it says that antivirus stops it from working but I tried disabling Avast and Zone Alarm and it still doesn't work. I've got Superantispyware, spybot S&D and Spyware Blaster, but none of those scan in realtime unless I'm mistaken so I don't know what would be keeping system restore from working.

Should I try system restore in safe mode? Should I just do a recovery? Never done a recovery but I don't have a lot of programs installed on my computer so it shouldn't be that much of a pain as opposed to a full reinstall.

Thanks a bunch for any help.


My System SpecsSystem Spec
.
01 Nov 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by jdub View Post
Hi,

My laptop quit sleeping a few days ago and I'm not sure what caused it. I've done like 3 things in the past few days, installed Skype 5.0, installed an Adobe Reader update, and there was a Windows critical update. I think it would have been Skype which did something that somehow screwed up the sleep function, but I don't know what. I did select for Skype to not start when the computer starts so I don't know what it could be doing if it is Skype.

Also, I've tried doing System Restore and it doesn't work; it says that antivirus stops it from working but I tried disabling Avast and Zone Alarm and it still doesn't work. I've got Superantispyware, spybot S&D and Spyware Blaster, but none of those scan in realtime unless I'm mistaken so I don't know what would be keeping system restore from working.

Should I try system restore in safe mode? Should I just do a recovery?

Thanks a bunch for any help.
I can tell you with all that av/malware apps it is a wonder that anything is working I would remove it all, replace it with microsoft security essentials, and use the windows firewall.

After that should it still not be working I would either restore from a backup, do a repair install or reinstall.

You can also run a system file check
start>search>cmd>right click and run as admin>sfc /scannow


Ken J
My System SpecsSystem Spec
01 Nov 2010   #3
Bugsy

Windows 7 Ultimate X64
 
 

WOW jdub you know something we dont? quite an arsenel you have there my friend
My System SpecsSystem Spec
.

01 Nov 2010   #4
jdub

Windows 7 Premium 64
 
 

lol, is that a bunch? I don't even think I've used them since I got my computer; I just had a scare or two with malware on my old XP desktop system so I figured I'd stock up on stuff in case I ever needed it. I would have Ad-aware too but it wouldn't work on my system! I mainly just update Spyware Blaster and Spybot S&D every once in a while to immunize from going to malicious websites.

It's funny, I never thought Microsoft would have good AV, ie microsoft security essentials. I always kind of imagined anything Microsoft would have as being kind of stock and/or easily hackable, you know? Like stock car stereo systems that you upgrade to aftermarket alternatives to?

I did the scannow and it came back clean, I guess I'll do a recovery. I just wish I knew what caused it to stop going to sleep?

Thanks a bunch for the help.
My System SpecsSystem Spec
01 Nov 2010   #5
Bugsy

Windows 7 Ultimate X64
 
 

MSE has a not a bad reputation search this forum to look up on it Microsoft Security Essentials | Protect against viruses, spyware, and other malware

I was actually asking about this earlier, and err yeah you do have a lot of unnecessary security software installed
My System SpecsSystem Spec
01 Nov 2010   #6
Bugsy

Windows 7 Ultimate X64
 
 

Anyway did you get it sorted?

FREE SECURITY SOFTWARE - http://www.techmixer.com/best-2010-f...irus-software/
My System SpecsSystem Spec
01 Nov 2010   #7
jdub

Windows 7 Premium 64
 
 

Get what sorted? I guess I'll do a recovery since I can't figure out what's causing the sleep problem. Even if there's redundant AV stuff, AFAIK none of the 'extras' scan in real time, so I don't see what problems they would be causing with the system restore. Like if they don't scan in real time, how can they be turned off? I guess I just need to check and see. BTW, how can you see what restore dates are available?

I'm just kind of peeved and would rather figure out either the sleep problem or the system restore problem as this HP laptop is kind of confusing due to having two control panels, etc., and I kind of customized it when I got it as far as turning off various processes, uninstalling crapware, etc. and I'm not looking forward to doing it again. I just don't like messing with control panel stuff anymore due to the various HP/Microsoft control panels; I wish it were all in one place and not here, there, everywhere.

But yeah, I guess my opinion of MSE are probably due more to a non-aggressive Microsoft PR thing than anything else, I just don't hear that much about it. If they had some sort of sexy ad campaign (even internet ads) where they explained it a little bit probably lots more people would use it.
My System SpecsSystem Spec
01 Nov 2010   #8
Bugsy

Windows 7 Ultimate X64
 
 

control panel - system security - under action centre - system restore - will show the date and times you can restore to.
My System SpecsSystem Spec
01 Nov 2010   #9
jdub

Windows 7 Premium 64
 
 

Thanks for the help, but I can't see any restore dates.

I'd really like to be able to figure out why it's not sleeping and/or what's keeping it from doing system restore, doing a recovery seems like pain over such a quirky thing!

Thanks again.
My System SpecsSystem Spec
01 Nov 2010   #10
Bugsy

Windows 7 Ultimate X64
 
 

Have you tried to do a repair using win7DVD or using a win7repair cd?
My System SpecsSystem Spec
Reply

 Laptop not sleeping, system restore not working




Thread Tools




Similar help and support threads
Thread Forum
Laptop eats System Restore Points--even after out-of-the-box restore
Hello everyone, I have a repeat problem that I cannot explain: My system creates system restore points just fine (at least, the ones I create manually and can confirm that they are there), but they vanish upon restart. I have a Toshiba Satellite P750 running Windows 7 Home Premium. I...
Backup and Restore
System Working fine but reboots to system restore
Hello, I will try to explain this as best as I can so if you need any more information please ask and I will gladly answer. If this is in the wrong forum I apologize. If it is please redirect me and I will post it there. I have built 11 computers, all containing the EXACT same hardware and...
Installation & Setup
System Restore not working.
Okay i'm normally a bit of a computer geek, but this has me seriously stumped. I have a Toshiba NB255 Net-book with Windows 7 Home Premium on it, and since i got it has worked great. That is until a short time ago refuses to connect to WiFi. I tried everything. It wound up being a dead end for...
Backup and Restore
System Restore not working
I've not had any 'auto' restore points in the 3 months I've had PC. Guess I was supposed to configure it at time of setting up machine. Anyway . . .got into it & found what looks like a folder icon:PQSERVICE -- Protection:Off. Am I supposed to turn it on too?
Backup and Restore
System restore not working
I cannot use system restore i get message .There was a unexpected error in the property page,The volume shadow copy service used by system restore is not working event log 0x81000202 When I try to start volume shadow copy service in services i get message.windows could not start the volume shadow...
Backup and Restore
Backup and restore (Not System Restore) Not Working
When I try to back up and restore (my files) it does not complete. I get the message disk full. I tried to uncheck the (shut off and delte all files from system restore) but that does not help. When I check the amount of space available on the D drive, it shows as full, but system restore seems to...
Backup and Restore


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:15.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App