Cannot Restore image from external HD!

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  1. Posts : 7
    Windows 7 Pro 64
       #1

    Cannot Restore image from external HD!


    For my inlaws computer, I had a fresh install of windows 7 and installed all the programs they needed. Put the pictures, mail, etc. all like they wanted. Then I did an image backup on to my external hard drive using the built in Windows 7 backup/restore. This way if they ever had a fatal issue, I could fully restore the computer to the point it was when I gave it to them.

    Well, this fatal incident happened and to make a long story short another family member restored, but from the factory image that was on the bakup partition that came with the computer. So it is currently at Factory settings losing all files and folders they had on the system.

    Now I have the computer and am trying to fully restore the system using the image on my external hard drive that I created. I can go to backup/restore and select to re-image and it reboots and lets me select the image correctly on my external hard drive. I can select it and start the process, however, it errors out after about 3 seconds with error:
    "The system image restore failed. Error details: Recovery to the backup storage location is not allowed. (0x80780087)"

    any idea where I'm going wrong? Have tried several times .
      My Computer


  2. Posts : 22,814
    W 7 64-bit Ultimate
       #2

    Hello hobiecatter.



    "Recovery to the backup storage location is not allowed"



    I'm not really one of the "image" guys here at the forums; but from this it looks as if you are trying to restore the image to the same external the image is on, could that be the case?
      My Computer

  3.    #3

    Make sure the WindowsBackupImage folder is in the root of the external and not renamed or altered in any way.

    If it still won't Recover Using An Image from booted Win7 DVD or Repair CD, then in Disk Management mount the VHD files contained within the WindowsImageBackup subfolder to copy out your data into their User files in your new Win7 installation.

    Virtual Hard Disk - Create and Attach VHD
      My Computer


  4. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #4

    gregrocker said:
    Make sure the WindowsBackupImage folder is in the root of the external and not renamed or altered in any way.

    If it still won't Recover Using An Image from booted Win7 DVD or Repair CD, then in Disk Management mount the VHD files contained within the WindowsImageBackup subfolder to copy out your data into their User files in your new Win7 installation.

    Virtual Hard Disk - Create and Attach VHD
    This is an excellent idea Greg, VR (virtual rep) for you because I still have to spread first.
      My Computer


  5. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #5

    Using Macrium Reflect free you can actually make a Macrium image of that mounted VHD. That works I know. Macrium will produce a verifiable image.
    Only if all else fails to restore the windows image, you can try restoring the Macrium image made from the mounted vhd. I haven't tried a full restore this way (yet).
      My Computer


  6. Posts : 6,285
    Windows 10 Pro X64
       #6

    What an intriguing idea! Acronis would also work for this then. It would be fun to try except I never use Windows Backup
      My Computer


  7. Posts : 7
    Windows 7 Pro 64
    Thread Starter
       #7

    SOLVED


    gregrocker said:
    Make sure the WindowsBackupImage folder is in the root of the external and not renamed or altered in any way.
    Thanks! that was it. I was not aware it had to be in the root. I have other backup folders on my external drive and they are all in one "backup" folder. Why does MS always have to make at least one annoyance with something that should be super easy. Windows could of just warned me when making the backup. All I did was cut/paste to the root of my ext drive. Worked like a charm.

    ...thanks gregrocker
    Last edited by hobiecatter; 16 Dec 2010 at 01:57. Reason: horrible speller...jeez
      My Computer


  8. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #8

    Renaming and moving to folders is a convenient way to keep multiple windows images on the same partition. Although I use windows imaging all the time I strongly recommend the use of another imaging program as well for safety (eg Macrium Reflect).
    Your problem was a simple one others have problems when the image is exactly named correctly and in the root. Windows robustness in locating it's vhd files is a problem that needs work.
      My Computer

  9.    #9

    hobiecatter said:
    gregrocker said:
    Make sure the WindowsBackupImage folder is in the root of the external and not renamed or altered in any way.
    Thanks! that was it. I was not aware it had to be in the root. I have other backup folders on my external drive and they are all in one "backup" folder. Why does MS always have to make at least one annoyance with something that should be super easy. Windows could of just warned me when making the backup. All I did was cut/paste to the root of my ext drive. Worked like a charm.

    ...thanks gregrocker
    Glad it worked.

    Windows built-in imaging is in its infancy with Win7. We are hoping that it gains more flexibility in the future.
      My Computer


  10. Posts : 329
    WDS 7 Home Pre.x64
       #10

    gregrocker said:
    hobiecatter said:
    gregrocker said:
    Make sure the WindowsBackupImage folder is in the root of the external and not renamed or altered in any way.
    Thanks! that was it. I was not aware it had to be in the root. I have other backup folders on my external drive and they are all in one "backup" folder. Why does MS always have to make at least one annoyance with something that should be super easy. Windows could of just warned me when making the backup. All I did was cut/paste to the root of my ext drive. Worked like a charm.

    ...thanks gregrocker
    Glad it worked.

    Windows built-in imaging is in its infancy with Win7. We are hoping that it gains more flexibility in the future.
    It was a great job Greg.
    That bring up another question ..how do we keep more than 1 windowsImagerecovery
    in the same external HDD ..
    Apparently we have to rename them so we know which 1 belong to which pc..?
    (Did not mean to hi-jack)
      My Computer


 
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