Startup recovery not helping

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  1. Posts : 9
    Windows 7 Professional 64bit
       #1

    Startup recovery not helping


    Apologize for the re-post. Don't know how to delete posts yet. Listed it wrong I believe.

    Sony Vaio notebook PC running Windows 7 Home Premium 64bit

    The computer boots up and instantly goes to a black screen. After roughly 10 minutes, I have the option to run Startup Recovery or boot windows normally.

    Startup Recovery does not help and states that it cannot fix the problem.

    If I try to boot Windows normally, it takes anywhere from 30 minutes to 2 hours to start windows. After it starts, the screen resolution is at the lowest setting (appears to be safe mode but it is not). So, I rollback my display driver and re-install. After this, I cannot reach windows anymore.

    I also tried the boot up disc but it seems all my recovery options are non-existent. For example, all the System Restore options are gone. I can't return to old settings.
      My Computer


  2. Posts : 11,408
    ME/XP/Vista/Win7
       #2

    Check the hard drive with the manufacturer's diagnostic tools.
    Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
    HD Diagnostic

    Did you make your Sony Recovery Disks?
      My Computer


  3. Posts : 9
    Windows 7 Professional 64bit
    Thread Starter
       #3

    OK. I'll see what that does for me.

    I didn't make them yet. I've only had the PC for about 3 months. Should have already I know.

    Sony installs some pretty decent software. I'd rather not clean install. I back up my college work on my desktop and a usb drive so there really isn't much important to lose. I just need this laptop working because I use it often when I'm away from home.

    A new error is coming up now.

    wmilib.sys is corrupted or missing

    Could be a hard drive issue after all. Crap.
      My Computer


  4. Posts : 1,808
    Windows 7 64b Ultimate
       #4

    I would try resetting basic W7 drivers:

    SFC /SCANNOW Command - System File Checker
      My Computer


  5. Posts : 9
    Windows 7 Professional 64bit
    Thread Starter
       #5

    CHKDSC found errors on the hard drive but can repair because of read-only? How can I activate administrator when I booted by CD?

    SFC /SCANNOW says that a repair process is in progress and to restart windows? I can't even get to windows...

    I may just clean install and see if Sony will help with the lost software? By the way my PC didn't come with a CD (of course). Where can I download a Windows 7 Home Premium 64bit .iso file? The product key is on the bottom of the computer so that is not a problem.
    Last edited by ddgreen; 30 Jun 2011 at 18:23. Reason: more info
      My Computer


  6. Posts : 1,808
    Windows 7 64b Ultimate
       #6

    ddgreen said:
    CHKDSC found errors on the hard drive but can repair because of read-only? How can I activate administrator when I booted by CD?

    SFC /SCANNOW says that a repair process is in progress and to restart windows? I can't even get to windows...

    I may just clean install and see if Sony will help with the lost software? By the way my PC didn't come with a CD (of course). Where can I download a Windows 7 Home Premium 64bit .iso file? The product key is on the bottom of the computer so that is not a problem.
    That's radical but does clean everything up nicely. You can download w7 by going to microsoft.com. I can't easily produce the link for you as Microsoft has Country policies and you probably do not live in The Netherlands...
      My Computer


  7. Posts : 9
    Windows 7 Professional 64bit
    Thread Starter
       #7

    The boot up is faster now but still very slow but at least windows opens with everything seemingly normal. There were bad sectors on the hard drive. Since it is a relatively new computer, I might just contact Sony for a replacement... or repairs... or something.

    Going to try to run startup repair again after I defragment the drive. CHKDSK moved a lot of stuff around.
      My Computer


  8. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #8

    As your laptop is only three months old it will still be under warranty so I think you should consider contacting Sony sooner rather than later.

    Perhaps they could swap out the hard drive and transfer the information off your old one before it finally gives up.
      My Computer


  9. Posts : 1,808
    Windows 7 64b Ultimate
       #9

    Andrew is right.... I'd do that too specially if I had negative results from the disk diag that Theo linked you to. What was the result of that test?
      My Computer


  10. Posts : 9
    Windows 7 Professional 64bit
    Thread Starter
       #10

    I never could run a test. I couldn't determine what I needed to download for my drive and the model number or whatever returned nothing. The links just threw me to the western digital site and the site was eh... crap?

    WDC WD32 00BEVT-26A23T0 SATA
      My Computer


 
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