New
#1
cant restore zips
i cant seem to restore files or folders using the backup & restore utility.
i can see some of the filles i need when using the utility, but right before restoring i get:
the backup is on my external western digital, the computer name with utility icon appearsrestore encountered problem validating zip file .....\\....backup files 2010-06-21 ...\backup files1.zip
....make sure drive backup is saved on is attached or try restore from different backup (0x8100001A)
ive also tried manually unzipping the folders, but the process hangs, and when it did go further i could not see the files in the appropriate folders...
ive tried restoring from advanced....,all users, from different computer, different backup dates, disabled antivirus, restore to different drives...etc....no go....
internet search reveals issues with mediaid.bin file but it appears properly on the external drive
previous history includes changes of computer name, upgrade from Vista to windows 7, change user account names/type, but i dont think this is relevant...
Geek squad tried explaining , saying its normal because set up with compressed files, utility wont do that, need to search other solution on internet.....
im quite lost now....any help is appreciated...thank you....