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Windows 7: No FACTORY IMAGE RESTORE choice! ?

15 Jan 2012   #11
George Crothers

Windows 7 Ultimate x64
 
 
No "Factory Image Restore" Image Solution

After hours and hours of searching for a solution to there being no "Factory Image Restore" option, this is what I did to reset my own Dell laptop (should really work on any manufacturer) to factory original. Of course, be sure you have your documents backed up before beginning as you will lose everything.

Assuming your recovery partition has not been damaged (if it has, this will not work)

Download Hiren's BootCD from Download Hiren
Burn Hiren's BootCD to a CD
Put the Hiren's BootCD into CD Drive and Reboot computer
Select "Mini XP" from the menu
Double click on "My Computer"
Identify the partition that you use for your operating system
Right click on that partition and select "Format" to ensure a clean install
Identify the recovery partition and go to the "Imaging" folder
Right click on the "Imaging" folder and select "Command Prompt Here"
At the command prompt type (substituting c for your particular recovery partition and e for the partition that you use for your operating system)

imagex /apply c:\dell\image\factory.wim 1 e:\

After the image is successfully applied, close the command prompt.
Close "My Computer"
Remove Hiren's BootCD from CD Drive
Reboot computer

Your computer should now be reset to factory.

And as a bonus, if you try and use the Dell DataSafe Restore it will be there now! Woohoo!


My System SpecsSystem Spec
.
15 Jan 2012   #12
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Hi George,

Glad you managed to do that - it must have been very frustrating.

There are a couple of methods to try and restore in that situation.

The first is to mark the recovery partition Active - then if you are lucky, you can boot straight into the oem recovery program ( some kind of bootable wim on that partition) and start the recovery process.

The second way - if you can find the .wim which includes the recovery image, simply apply it with imagex.

There are other tools to handle wim images - Gimagex makes it easy with a nice GUI. GImageX - AutoItScript

That all assumes the recovery .wim ( or wim's - they are quite often split into several small ones - depends on the oem ) are not damaged.
My System SpecsSystem Spec
15 Jan 2012   #13
George Crothers

Windows 7 Ultimate x64
 
 

Hi SIW2,

Thank you for the suggestions to other possible solutions. Of the three, I had already tried the second method and was unable to make that work.

The other two methods intrigue me and I am tempted break the computer now to try both of those methods.

I was most challeged to come up with a solution when I read in forum after forum that it was impossible. I love to overcome impossibilities.

Thanks again for your suggestions. When I try them for myself, I will get back with you and let you know how they each worked for me.
My System SpecsSystem Spec
.

15 Jan 2012   #14
mjf

Windows 7x64 Home Premium SP1
 
 

I guess you tried the suggestion in post#10 of using Hirens to boot directly into the Recovery Partition. It works on my old ACER but not for all recovery configurations.

In general though:
When you set the recovery partition active it just tells the MBR boot code where to jump to next. If the OEM has configured the recovery partition to be directly bootable it will have the appropriate Bootsector and bootmgr. You then generally need to set the partition inactive after recovery.
You can avoid the active/inactive setting by bypassing the MBR and going straight to the partition without the rigamarole.
My System SpecsSystem Spec
14 Sep 2012   #15
apomb

win 7
 
 

Thanks Theog! This worked when nothing else did.

1. Click Command Prompt from the System Recovery Options window.

2. In the Administrator window, type the following lines, pressing <Enter> after each line.
path d:\windows;d:\windows\system32

d:
CD Tools
PCRestore

3. In the Dell Factory Image Restore window, click Next.

4. In the Confirm Data Deletion window, click to select Yes, reformat hard drive and restore system software to factory condition, and then click Next. The message Factory image successfully restored! appears when the process is complete.

5. Click Finish to restart the system.
My System SpecsSystem Spec
14 Sep 2012   #16
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Illypa,

Did you follow the advice given by BareFootKid in post #5? Yes or No?

If you would like to order recovery discs for your computer, then Dell is an excellent company in this regard.

Please see:
https://support.dell.com/support/top.../backupcd_form

Once again:
Did you follow the advice given by BareFootKid in post #5? Yes or No?
My System SpecsSystem Spec
15 Sep 2012   #17
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

You are welcome, apomb.
My System SpecsSystem Spec
11 Nov 2012   #18
pberghs

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by theog View Post
1. Click Command Prompt from the System Recovery Options window.

2. In the Administrator window, type the following lines, pressing <Enter> after each line.
path d:\windows;d:\windows\system32

d:
CD Tools
PCRestore

3. In the Dell Factory Image Restore window, click Next.

4. In the Confirm Data Deletion window, click to select Yes, reformat hard drive and restore system software to factory condition, and then click Next. The message Factory image successfully restored! appears when the process is complete.

5. Click Finish to restart the system.

Thank You !!
This was exactly what I needed.
I tried to update an old vista laptop to windows 7.
I had to do it from usb drive because the dvd-drive was stuck.

It failed partialy because the old system had to much garbage.
Didn't find the recovery image.
I followed your path (what's in a name, pathsettings) and the recovery worked fine.

From this clean Windows Vista system I can try to update to Windows 7.

Thanks a lot !!
My System SpecsSystem Spec
25 Nov 2012   #19
Holeshot

Win 7 Pro 64bit
 
 
Thanks

theog,

Thanks for the solution. Your Method worked on the 2nd try. I had installed Win 7 on a Dell Inspiron 1318 laptop, but I wanted to restore the Vista install, to try and upgrade to Windows 8, just because I like to abuse myself.

My System SpecsSystem Spec
25 Nov 2012   #20
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

That was a long time ago.
You are welcome.
My System SpecsSystem Spec
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