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Windows 7: System Restart - possibly caused by Windows Backup and Restore?

13 Feb 2011   #21
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Event viewer is not much help. Can you upload the cbs logs from the SFC that you made?
https://www.sevenforums.com/general-d...g-useable.html


My System SpecsSystem Spec
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13 Feb 2011   #22
justjeffindc

Windows 7 Professional 64 bit
 
 

I reran sfc (it reported no errors again) and zipped up the whole thing here. Interestingly, I had another crash when it reached 80% or so and had to restart - you can see the timestamp jump from 2011-02-13 13:40:38 to 2011-02-13 13:43:45.
My System SpecsSystem Spec
13 Feb 2011   #23
justjeffindc

Windows 7 Professional 64 bit
 
 

Stop the presses, I might have found something. Will update when I know for certain if this actually fixes the problem, but I think my CPU may be overheating.
My System SpecsSystem Spec
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13 Feb 2011   #24
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

If it is get that fixed as soon a possible. Speed fan may help, download it.
My System SpecsSystem Spec
13 Feb 2011   #25
justjeffindc

Windows 7 Professional 64 bit
 
 

Nope, that wasn't it.

I noticed that the CPU fan was only loosely held in place, two of the connection points had come loose. I unhooked it, removed the compound with isopropyl, reapplied new compound, securely fastened the whole thing.

Then I had it go to BIOS only and ran the native BIOS hardware monitor, the CPU had a stable temp of 119F for half an hour. Shut it down and let it cool for a few minutes, then started Windows and started Backup and Restore. It promptly crashed as before. I should mention that I installed CPUID hardware monitor before all this happened and I had it running during this test, it found nothing to indicate CPU overheating.

Damn, this is frutstrating.
My System SpecsSystem Spec
14 Feb 2011   #26
niemiro

Vista Home Premium x86 SP2
 
 

Hello!

I don't see much in your CBS log. Your first SFC stopped around the 75% mark, and then we get a computer startup, but no error. The next SFC completed with no corruptions detected. Does this sound correct? I could have missed something. Tell me if you think I have. No other obvious errors either. I don't know what to say really.

Richard
My System SpecsSystem Spec
14 Feb 2011   #27
justjeffindc

Windows 7 Professional 64 bit
 
 

Yep, that sums it up pretty well, unfortunately. That's what is so frustrating about this, it simply dies and nothing gets logged. I would think that's a dead ringer for a hardware problem except that I can reliably make it happen whenever I want to, and of course if I just wait not very long it'll happen anyway.
My System SpecsSystem Spec
14 Feb 2011   #28
justjeffindc

Windows 7 Professional 64 bit
 
 

I have a spare HD, am thinking about just installing Windows on it to see if that will do the trick. If so I'll just reinstall all my software and move on - a hassle but if it works, so be it. If it doesn't work then at least I'll know it's hardware-related.

Unless you can think of anything better to try?
My System SpecsSystem Spec
14 Feb 2011   #29
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Everything that you have submitted points to the HD, your idea sounds reasonable.
My System SpecsSystem Spec
16 Feb 2011   #30
justjeffindc

Windows 7 Professional 64 bit
 
 

PROBLEM SOLVED!!!

I think so, anyway. And yes, it was the HD.

I reinstalled Windows on a spare HD and had no problems doing restore points or backups. Rather than reinstall everything from scratch, I decided to ghost my system drive to a new one first. Because I couldn't run Backup and Restore without crashing, I went to the Western Digital website where they have Acronis True Image available for free download. My drive was a WD drive so I had no problem getting this done.

While ghosting the drive, the software encountered a bad region of the disk that was not repairable, but it completed the image anyway. I then booted on the new drive and have done both a system restore and a backup and restore without any problems.

Thanks for the assistance with this, even though it turned out not to be a Windows problem I learned a good bit about the tools available for the next time.
My System SpecsSystem Spec
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 System Restart - possibly caused by Windows Backup and Restore?




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