Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: S.M.A.R.T status failed - backup and replace

20 Feb 2011   #1
mr pc

Windows 7
S.M.A.R.T status failed - backup and replace

It looks like I'm getting this error and ran hd tune's utility which is telling me this -

This is for a Seagate ST3750528As (750gb) on a P5Ql-Vm EPU Asus mobo - all OEM on an Asus Essentio CM5570.

Going to d/l and run Seatools from Seagate:

SMART, short DST, and long DST FAILED -

Created a new disk image, repair disk, and backed up my data for the inevitable death

I do have Geek Squad and have the sinking feeling this machine will be sent to ASUS for a disk swap, wish they could just extract and replace at Best Buy, should I even bother with Geek well spent right?

Or - should I get a purportedly better manufacturer's HD, maybe even SSD (found a IDE 32 gb for $100) - that could be used as my my OS drive.

Barely even used this drive/pc - next stop, Home Build!

Attached Images
S.M.A.R.T status failed - backup and replace-hd-tune.jpg S.M.A.R.T status failed - backup and replace-hd-tune-2.jpg 
My System SpecsSystem Spec
20 Feb 2011   #2

Windows 7 - Vista

If the system/ HDD is still under warranty - RMA it.

If you have to pay for new HDD - purchase it and install it yourself, then reinstall OS.

Regards. . .


My System SpecsSystem Spec
20 Feb 2011   #3
mr pc

Windows 7

I have to find out if the machine is still under warranty being 2 months out from the 1 year purchase date (planned obsolescence ... hmmm), and I'm pretty sure Geek Squad will send out the machine (my nephew's was handled this way and what a drawn out mess)

I think I may just continue to use it errors and all - my GS coverage is until 12/11 - but what a let down, 500+ gb not even put to use.
My System SpecsSystem Spec


 S.M.A.R.T status failed - backup and replace

Thread Tools

Similar help and support threads
Thread Forum
Error message at boot : Hard Disk:SMART Status Bad, Backup and replace
Hi everyone. Recently, I've had problems with my computer running Windows 7 64-bit SP1. It took a long time to get from Starting Windows to my desktop. And it was extremely slow when using the computer. It took forever to open a folder or a file. This morning, I switched on my computer and I...
Hardware & Devices
Windows Failed to Start Status 0xc0000225 Help !
Dear all, My system will not boot with the above error code displayed. I need urgent help to recover if anyone can assist and indeed if it can be recovered. History - The PC was not shutting down for some time and was hanging on the shutting down screen before losing the output to the...
General Discussion
Confusing Failed/Successful Status After Update
Hi, Today Windows Update unexpectedly downloaded 11 patches, mostly hotfixes. I'm still not sure why this happened as most of these patches were dated 2012/2013. After installing them the laptop stayed on the "Preparing to configure your system..." screen for so long I thought it had frozen,...
Windows Updates & Activation
History Status: FAILED
I recently had to restore my home PC to its original settings and noticed a lot of my updates FAILED to download successfully. Is there anyway for me to fix them ALL at once or should I get my computer serviced by Microsoft tech? I've tried to redownload a hand full of them and I get an error...
Windows Updates & Activation
replace failed HDD with SMALLER SSD and load from windows backup?
Dual 500gb asus gh73jh-a1 laptop had C: drive fail, I have a good backup on external HDD that was made by windows backup. I've got an intel 530 240gb SSD coming that I want to load the backup to to make it the new C: drive. I've heard an extra step is required if going to the smaller drive, is...
Backup and Restore

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:20.
Twitter Facebook Google+