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Windows 7: Win 7 says it's not authorized after using Acronis True Image

11 Apr 2011   #1

win 7
Win 7 says it's not authorized after using Acronis True Image

I upgraded to a larger hard drive and restored my system using Acronis True Image Home 2011 plus pack. After I restarted everything worked except Windows 7 Professional now says I am using an illegal copy. This copy of Windows was purchased and was authorized before I upgraded my drive. What do I do now? Has anyone else had this problem? I DO NOT want to buy this software again.

My System SpecsSystem Spec
12 Apr 2011   #2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86

Yes, acronis image sometimes upsets win7. Try rebooting a couple of times. If that doesnt help, try re-entering your product key in the system properties page.
My System SpecsSystem Spec
12 Apr 2011   #3

Microsoft Community Contributor Award Recipient


If all else fails you might have to contact Microsoft by telephone.

Activate Windows 7 by Phone
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12 Apr 2011   #4

Windows 7 Pro x64

Have used TI 2011 W/Plus Pack extensively on 2-5 different PCs and never had this problem.
I even used it to move Win 7 Pro Retail upgrade from my older Core 2 Duo system to my new i5 760 system using the universal restore feature of Plus Pack. Worked first time, never had any problem with activation.

By chance do you have this same copy of 7, using the same key, installed on a different PCs on your network?
The reason I ask is when setting up my new system I also moved the XP install I had on my old system to the new system figuring I'd change the registration key after I got it setup, I have 3 licenses for XP. What I didn't do was turn off the other system that was running XP using that same key. When XP on my new system loaded it looked at the other system on my LAN and found the other that had the same key. It then came up with a error, "This product is illegal" never giving me the chance to change the key. So I had to reinstall using one of my other licenses.

Could also be you have changed enough hardware to trigger a RE-Activation. It will happen sooner with a OEM version/key then with a retail version/key because the OEM version is non transferable so it looks for changes in hardware more closely.

So are you using a Retail or OEM version/key.
My System SpecsSystem Spec
13 Apr 2011   #5
Mark Phelps

Win7 Pro 32-bit, Win8 Pro 32-bit

I've "moved" Win7 a couple of times now -- when older hard drives were failing.

In one case, no reactivation was needed; in the other case, had to reactivate online. One was Win7 Pro the other was Win7 Home Premium. In both cases, all that changed was the hard drive. So, it looks like automatic reactivation is a hit-or-miss proposition.
My System SpecsSystem Spec

 Win 7 says it's not authorized after using Acronis True Image

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