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Windows 7: No restore or recovery options

12 Apr 2011   #1

Windows 7 64bit
No restore or recovery options

Not sure where I should be posting this so I am taking a guess. My entire compter (laptop) crashed lastnight. No disks came with my system at all. I hit the f8 key and went to fix computer. It did its thing and everything seemed to be working just fine til I noticed my computer is no longer creating restore points and when I go to create one myself it says that it can not be created in safe mode. I am not in safe mode. Now when I go to my f8 there is no option for repairing my computer and when I try to do a recovery it says it can not be done because there are no recovery files. Any one have any idea what the heck is wrong or how I can fix this?

I have a Toshiba satellite L505-ES5018 with windows 7 64 bit

My System SpecsSystem Spec
12 Apr 2011   #2
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64

Hello asharp03 Welcome to the Seven Forums!

When looking up the specifications for that model seen at Toshiba Satellite L505-ES5018 Laptop the mention of a Toshiba Recovery Disk Creator is included in the prepackaged software. That's listed under "Software, Support and Security>Software on the page there. Or you could order one through Toshiba for a price.

That should be able to reinstall Windows back to factory if you can still use that option. Another would be borrowing another 64bit Home Premium disk but still enter the product key found on the sticker attached to the bottom of the laptop itself to most likely end up seeing a clean install.

Lately I ended seeing that done on to see a clean install of Vista on an older Satellite A205 model. If you are unable to perform any further repairs to see 7 running normal again these would be the first options to consider.

The Recovery Disk Creator option would be the first thought however since that would solve the repair/reinstall situation as well as provide a reocvery disk.
My System SpecsSystem Spec
12 Apr 2011   #3

Windows 7 64bit

I made the Repair disk when I got the laptop even running that has not done the trick. I guess I will buy the recovery disk from Toshiba. I was just hoping that there was something that I could do other then that. Thanks for the help!
My System SpecsSystem Spec

12 Apr 2011   #4

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64

Post ascreenshot of the contents of the recovery partition - if you can't see inside it with windows - then use explorer++
My System SpecsSystem Spec
12 Apr 2011   #5

Windows 7 64bit

Sorry but I have no idea how to even find the recovery partition.
My System SpecsSystem Spec
13 Apr 2011   #6
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64

That's a small 8-14gb partition either at the very front or rear of the main drive. You should be able to see that by going into the Disk Management tool since it generally never sees a drive letter added to it.

The other alternative option mentioned before would be using another 64bit 7 HP disk for the install and simply using the key on the sticker to replace the original preinstall or pay out for Toshiba to send you a premade recovery disk.

Another option would be buying your own 7 dvd outright and simply performing a clean install. That would even allow you to change editions.
My System SpecsSystem Spec
13 Apr 2011   #7

Windows 7x64 Home Premium SP1

Windows explorer and possibly explorer++ may not give you a complete picture of your hard drive.
The Partition Wizard mini tool's "Explore Partition" will let you poke around harmlessly and look at what's in your partitions. This includes a recovery partition if you have one (which you probably do).
Best Free Partition Manager Freeware for Windows 7, Windows Vista, and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition.

Just explore and don't apply any operations.
My System SpecsSystem Spec
14 Apr 2011   #8

Windows 7 64bit

When I go to disk management it shows that I have 1.46GB recovery partition and it says that it is healthy.
My System SpecsSystem Spec
14 Apr 2011   #9
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Click on computer from the start button. What is next to 'Local Disk C:' ?
Does it show another icon that looks the same?
My System SpecsSystem Spec
14 Apr 2011   #10

Windows 7 64bit

No it does not show anything else.
My System SpecsSystem Spec

 No restore or recovery options

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