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Windows 7: Win 7 Pro boot disk can NOT find images

16 May 2011   #11
gregrocker

 

Quote   Quote: Originally Posted by trinaz View Post
Full backup with image is on a separate partition on the USB drive.
This may be your problem. A second partition on an external drive may not be auto-scanned by the reimaging utility. I am basing this theory on the fact that it takes a separate boot manager to access an external's second partition to boot.


My System SpecsSystem Spec
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16 May 2011   #12
trinaz

Windows 7 Pro 64bit SP1
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Quote   Quote: Originally Posted by trinaz View Post
Full backup with image is on a separate partition on the USB drive.
This may be your problem. A second partition on an external drive may not be auto-scanned by the reimaging utility. I am basing this theory on the fact that it takes a separate boot manager to access an external's second partition to boot.

Sounds pretty resonable...but this arrangement has worked fine for over a year now with no issues. The only thing that has changed is that when I first couldn't find any images running the boot disk (my original post here)....I decided to install Acronis Home Image in case I could not get any images saved and/or could not "find" the saved images running the Windows boot/install disk.

After installing Acronis...the boot disk could find the images and...for a couple days...and I could save a separate image from the Backup/Restore in Control Panel ?

Will post back if I get this figured out...

Thanks for everyones help..!!....Tim
My System SpecsSystem Spec
16 May 2011   #13
mjf

Windows 7x64 Home Premium SP1
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Quote   Quote: Originally Posted by trinaz View Post
Full backup with image is on a separate partition on the USB drive.
This may be your problem. A second partition on an external drive may not be auto-scanned by the reimaging utility. I am basing this theory on the fact that it takes a separate boot manager to access an external's second partition to boot.
This is incorrect. All primary partitions are scanned for image recovery.

I am only aware that one partition at a time can be the scheduled backup partition. If you want another you use change setting.

The manual "Create a system image" can be done any time to any non (system,active,Boot) partition. All these images are available for reimaging.
My System SpecsSystem Spec
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19 May 2011   #14
trinaz

Windows 7 Pro 64bit SP1
 
 

Thanks for all your efforts guys...

It appears this is a USB issue rather than Win Backup/Restore issue..or maybe combined ?

Repeatedly...if I connect the usb cable to the external drive...I get the error attached.

If I eject the USB drive...then I get all my HDD drives listed as backup devices (except of course the 4 USB partitions)

More confusing...once or twice all my drives showed up in Windows Backup/Restore .."Create a System Image" option...but I can not repeat this very often...

Mostly if the drive is attached...nothing shows up...if I eject the USB drive...all my HDD's appeqr...if I reconnect the USB drive and refresh and/or restart Backup/Restore...then no drives show up as in the jpg attached ?

If I backup to any of my USB drives...I'll have to bu first to the HDD...and then move to the USB

Weird thing is this just started to be an issue a week ago...previousuy all my drives showed up under "create a system image" ???

Thanks...Tim


Attached Images
Win 7 Pro boot disk can NOT find images-nodrives.jpg 
My System SpecsSystem Spec
19 May 2011   #15
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

mjf,

Quote:
This is incorrect. All primary partitions are scanned for image recovery.
Logical drives too.


Trinaz,

Uninstall Acronis.

Reboot.
My System SpecsSystem Spec
20 May 2011   #16
trinaz

Windows 7 Pro 64bit SP1
 
 

OK...was going to uninstall Acronis True Image Home 2011 anyway to see if that was indeed the issue..

But...after uninstall of Acronis...Windows Backup and Restore does not start....either thru control panel or any of the help file links....?

When clicking on Backup and Restore links...nothing happens...??

Is there an exe file somewhere I can try to click on directly...and if nothing works...how can I re-enable Windows 7 Backup and Restore functionality ??

Thanks
My System SpecsSystem Spec
20 May 2011   #17
gregrocker

 

If you have Acronis True Image installed, using it's Tools you can convert a WIn7 backup image .vhd to an Acronis image .tib with much better flexibility to reimage it from the Acronis program or it's boot disk.
My System SpecsSystem Spec
20 May 2011   #18
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

That is another known issue with Acronis.

I do know a fix - just have to remember it - it has been a day of trying to remember stuff.
My System SpecsSystem Spec
20 May 2011   #19
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Here is the fix WinSysImgRestore.zip

I just tried it - to find TrustedInstaller is the owner of that key. (At least it should be )

You will need to search for {B98A2BEA-7D42-4558-8BD1-832F41BAC6FD} in regedit.

Rt click the key>properties>security>advanced > make your username Owner, then give your username Full Control.

Merge the above .reg file.

Then go back to that key, untick your Full Control, go Advanced and make Trusted Installer owner again.

NB - when you go back to make trusted installer owner - it isn't listed.

Under Owner Tab, you have to click "Other Users or Groups", type in NT Service\TrustedInstaller then click Check Name, click OK and he will be listed so you can make him owner again.

Bit of a faff I'm afraid.


My System SpecsSystem Spec
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 Win 7 Pro boot disk can NOT find images




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