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Windows 7: Win 7 Pro boot disk can NOT find images

06 May 2011   #1
trinaz

Windows 7 Pro 64bit SP1
 
 
Win 7 Pro boot disk can NOT find images

Strange new issue here...when I boot to to my Win 7 Pro 64bit installation DVD...none of my various system image backups are visible.

They are on 2 HDD's in my box (and a backup usb external drive)...in the past they were always listed...but now none of them are present in the choose image restore window...

Strangely...the only image available/listed is for another PC on the network on a shared usb external drive

Any ideas on why my saved images are suddenly absent from the Win DVD startup screens while attempting an image restore ?


My System SpecsSystem Spec
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06 May 2011   #2
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

One of the dangers of using windows system image gui.

If it loses track - a touch inconvenient.

Can you find them from the command prompt?

wbadmin get versions -backuptarget:h:

Obviously, replace h with the driveletter your images are on - that is the driveletter as seen from the recovery environment - not as seen from windows.
My System SpecsSystem Spec
06 May 2011   #3
mjf

Windows 7x64 Home Premium SP1
 
 

When you boot from the system repair DVD or install DVD external drive letters are temporarily assigned by the mini boot operating system. So what was on say K: when running windows may appear as L: from the boot disk.
This means you need to scout around a little. Choose the select an image option and refresh if needed. If it's a powered external HDD you can try turning it off then on and refresh the search.

To identify the letter of the attached drive partitions from the boot disk command prompt:
>diskpart
>list volume
>exit

you'll probably need the appropriate letter if using the wbadmin command.
My System SpecsSystem Spec
.

06 May 2011   #4
gregrocker

 

Are they in the root of the drive and named only WindowsImageBackup and nothing else?
My System SpecsSystem Spec
09 May 2011   #5
trinaz

Windows 7 Pro 64bit SP1
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Are they in the root of the drive and named only WindowsImageBackup and nothing else?
Yes all images are in the root directories of various drives and are named "Windows System Image" only. (image drives.jpg)

Ran:
To identify the letter of the attached drive partitions from the boot disk command prompt:
>diskpart
>list volume
>exit

and got the various assigned drives...different from OS system letters as stated. But none of the letters tried revealed any images...all said I think "error - no image found" ?

Directory prompt tho was X:\sources> Is this correct ?

Is - wbadmin get versions -backuptarget:h: correct - including only 3 spaces being used?

Is it possible to get a screen capture or copy from within the boot disk CMD command ?

The attached jpg(s) shows my system setup...all drives...files...and images accessible from within Windows ?

However...when I try to save/create a new image...the Image drive bu.jpg shows an error ?

Thanks....Tim


Attached Thumbnails
Win 7 Pro boot disk can NOT find images-system.jpg   Win 7 Pro boot disk can NOT find images-image-drive-bu.jpg  
Attached Images
Win 7 Pro boot disk can NOT find images-image-drives.jpg 
My System SpecsSystem Spec
16 May 2011   #6
trinaz

Windows 7 Pro 64bit SP1
 
 
Same issue - new info - please help

I followed the suggestions but no progess...I noticed today that the issue has to do with my USB external hard drive...

When drive is attached via USB cable...I get the attached error with no backups listed ?

If I eject the drive via widows eject USB devices and re-click "Create a system image" I do not get the error and all my drives are accessable...except of course the external USB

If I plug the USB back in...then the same error in jpg attached pops up

Now this external USB drive has been my main backup drive for over a year and this issue has never arose before ?

Any ideas on why the USB is causing the error and how to fix it ?

Thanks...Tim


Attached Images
Win 7 Pro boot disk can NOT find images-image-drives.jpg 
My System SpecsSystem Spec
16 May 2011   #7
gregrocker

 

Will Backup detect and save successfully to another internal HD?

Try running Disk Check on the external.

I would also try moving the data off the external, reformat it NTFS Primary then see if it is detected.

I had to reinstall when these backup error messages started popping up with no found solutions after a virus infection.
My System SpecsSystem Spec
16 May 2011   #8
trinaz

Windows 7 Pro 64bit SP1
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Will Backup detect and save successfully to another internal HD?

Try running Disk Check on the external.

I would also try moving the data off the external, reformat it NTFS Primary then see if it is detected.

I had to reinstall when these backup error messages started popping up with no found solutions after a virus infection.
Sorry...above post was not as clear as it should have been....yes I can set Windows Backup/Restore to backup to any of the internal or external USB drives...no issues here

Also...I can also include a system image via normal Windows Backup and no problems...everything goes smoothly

The issue I am having is saving a separate System Image apart from the Windows Backup settings as in attached jpg...if I try to save only an image then I get the "no drives found" error jpg IF the USB drive is attached

If I detach the USB drive...then I can save an image (see jpg) to whatever internal HDD I choose...but I can no longer save just an image to the USB drive as I have for more than a year now in order to protect my images/backups from attack by disconnecting the USB when not doing the weekly backup and/or a specific image backup.

Will try first the reformat NTFS - Primary and post back...

Tim


Attached Thumbnails
Win 7 Pro boot disk can NOT find images-backup.jpg  
My System SpecsSystem Spec
16 May 2011   #9
gregrocker

 

It would be interesting to see if the solo image would be rejected without the full backup onboard the External. Perhaps you can wait to copy it back until you try one.
My System SpecsSystem Spec
16 May 2011   #10
trinaz

Windows 7 Pro 64bit SP1
 
 

Full backup with image is on a separate partition on the USB drive.

Have one partition set for weekly backup...and one for system image only periodic backup

Also have another PC sharing this USB with 2 additional partitions...one for weekly...and the other also for periodic image only backups.

Four partitions total on the USB...2 for this PC and 2 for another PC...


Attached Images
Win 7 Pro boot disk can NOT find images-drives.jpg 
My System SpecsSystem Spec
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 Win 7 Pro boot disk can NOT find images




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