restoring from Trojan attack

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  1. Posts : 4
    Microsoft Windows 7 Home Premium Edition (build 7600), 64-bit
       #1

    restoring from Trojan attack


    Hi, I am an international student in college, so I use two languages for my language bar. This is the first time I encounter such situation.
    My camputer anti-virus software detected a Trojan attack so I deleted the Trojan file. But the Trojan program changed my computer setting completely. I did recover all my important files back; but there are still two problem I cannot solve, neither could my college IT department.
    The Trojan program somehow changed my start menu so now all the files in the start menu has no sub-file, which should not be that way. The other problem is that I cannot see my language bar now, nor change my language, although I have two languages set up already.
    Is anyone able to help me? It is be great. Thank you.
      My Computer


  2. Posts : 26,863
    Windows 11 Pro
       #2

    This is not my area, but you can remove the trojan but tou cannot remove the damage and changes it has caused. The files and folders you backed up need to be scanned with an good anti virus program before reinstallation. Once the computer is infected the only safe procedure is to completely reinstall. Trojans and viruses can embed themselves in the registry and settings, which it sounds like has happened. I would use diskpart and run the 'clean all' command. That is the only way you can be sure to get rid of it. Then do a clean install of the OS. Here is a tutorial of how to do it. Optimize for Windows Reinstallation . After following this procedure you could restore an image made before the infection. But you would have to know exactly when you downloaded the Trojan. A clean install is the best way.

      My Computer


  3. Posts : 1,088
    Windows 7 Ultimate x64
       #3

    +1
    A clean install is the best course of action, when the system files have been altered or damaged beyond repair.
      My Computer


  4. Posts : 26,863
    Windows 11 Pro
       #4

    Thanks Reaper. I just know that clean all is the only way to get rid of a Trojan. Thanks.
      My Computer


  5. Posts : 4
    Microsoft Windows 7 Home Premium Edition (build 7600), 64-bit
    Thread Starter
       #5

    Is there any way I can restore it without reinstall the whole system? I asked because I do not want to reinstall my system.
      My Computer


  6. Posts : 26,863
    Windows 11 Pro
       #6

    The best answer is no. That is the omly way to rid yourself of the virus. From then on, do frrquent image of your OS.
      My Computer


  7. Posts : 1,088
    Windows 7 Ultimate x64
       #7

    It is safest to do a clean install(I know it's a pain in the a**), if you want to get rid of the malware & get your system up and running as it should be. After the clean install, you really should do at least weekly system images(to avoid situations like this), here's how: imaging with free macrium.
      My Computer


  8. Posts : 4
    Microsoft Windows 7 Home Premium Edition (build 7600), 64-bit
    Thread Starter
       #8

    thanks guys, guess have to reinstall my system.
      My Computer


  9. Posts : 26,863
    Windows 11 Pro
       #9

    Sorry, but it is the only safe way to rid yourself of the trojan. None of us look forward to a new install, but sometimes it's necessary.
      My Computer


  10. Posts : 11,408
    ME/XP/Vista/Win7
       #10

    If your luck is in,
    Press the F8 key repeatedly at boot up or use the Startup disk.
    Try this
    System Restore
    in
    Startup Repair


    System Repair Disc - Create
      My Computer


 
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