Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Cannot create restore points

30 Jun 2011   #11
dkline007

Windows 7 Ultimate x64
 
 

Hmmm...I'll give this a shot tonight. I saw this post this morning, so I turned UAC back on and started an SFC scan, but I had to leave for work. I'll check the status when I get home this evening and report back.

Will a screenshot of the Disk Management screen be enough to show the hard disk and volume setup?


My System SpecsSystem Spec
.
30 Jun 2011   #12
pjhutch

Windows 7 Home Premium 32bit
 
 

To use Restore Points again, you need to turn it off. Reboot and then turn it on again. This will get rid of the old corrupted restore points and start from fresh.
To turn Restore Points off, open ADvanced System Settings, click on System Protection tab and configure C: drive and select 'Turn off system protection'.
My System SpecsSystem Spec
30 Jun 2011   #13
dkline007

Windows 7 Ultimate x64
 
 

Thanks for the reply pj, but when I attempt to turn off system restore, I am unable to do so. When I click on System Protection, it just sits there "Searching...".

If you look at my original post, you'll see the screen I get when I click on System Protection.
My System SpecsSystem Spec
.

30 Jun 2011   #14
dkline007

Windows 7 Ultimate x64
 
 

Okay, first of all, thanks for all of the help so far!

I booted into safe mode and ran the SFC /runnow command from an elevated command prompt. It ran successfully but did not detect any inconsistencies.

So, I ran another BSOD from safe mode, then booted back into the OS and ran the perfmon. I zipped both of those up and will attach them. I also took a snip of the disk manager:
Cannot create restore points-diskmanager.jpg

Here's the BSOD zip:
Windows_NT6_BSOD_jcgriff2.zip

Again, thanks for the help!


My System SpecsSystem Spec
01 Jul 2011   #15
MvdB

Windows 7 64b Ultimate
 
 

Quote   Quote: Originally Posted by dkline007 View Post
Okay, first of all, thanks for all of the help so far!

I booted into safe mode and ran the SFC /runnow command from an elevated command prompt. It ran successfully but did not detect any inconsistencies.

So, I ran another BSOD from safe mode, then booted back into the OS and ran the perfmon. I zipped both of those up and will attach them. I also took a snip of the disk manager:
Attachment 162568

Here's the BSOD zip:
Attachment 162567

Again, thanks for the help!

Most of this is still empty and there is no dumpfile to analyse.

However, on your disk I do see a seemingly correct pre-install partition. Have you tried that yet?
My System SpecsSystem Spec
01 Jul 2011   #16
dkline007

Windows 7 Ultimate x64
 
 

I'm confused as to why this is empty. Hopefully I'm following the instructions correctly. I downloaded the file, right-clicked the EXE and chose to "Run as administrator". It does it's thing and creates a folder, which I zip up along with the perfmon report. Is that right?

For the pre-install partition, are you referring to the factory image partition? Will that just revert the system back to the factory default? If so, I can do that, but I'm trying to avoid having to reload all of the software that he's purchased after he bought the PC. Also, in a somewhat selfish way, I really want to know what the heck the problem is. If we can't figure this out soon, I'll just use the factory image and start over again, but if we can determine what the problem is, not only would I feel better knowing that we could solve it, but it might help someone else down the road from having to go through this as well.

Thanks for help...again.
My System SpecsSystem Spec
01 Jul 2011   #17
MvdB

Windows 7 64b Ultimate
 
 

Quote   Quote: Originally Posted by dkline007 View Post
I'm confused as to why this is empty. Hopefully I'm following the instructions correctly. I downloaded the file, right-clicked the EXE and chose to "Run as administrator". It does it's thing and creates a folder, which I zip up along with the perfmon report. Is that right?

For the pre-install partition, are you referring to the factory image partition? Will that just revert the system back to the factory default? If so, I can do that, but I'm trying to avoid having to reload all of the software that he's purchased after he bought the PC. Also, in a somewhat selfish way, I really want to know what the heck the problem is. If we can't figure this out soon, I'll just use the factory image and start over again, but if we can determine what the problem is, not only would I feel better knowing that we could solve it, but it might help someone else down the road from having to go through this as well.

Thanks for help...again.
-permon etc... yeah, that seems allright Strange. I'll have to look at the log it made...

-I understand that... we'll have to think some more.. I'll get back to you soon.
My System SpecsSystem Spec
01 Jul 2011   #18
boohbah

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

Quote   Quote: Originally Posted by MvdB View Post
If we trust the AV and Malware check then this is what we can check next...

Did you enable the UAC on your system?
Please temporarily disable the UAC to check if it works.

If that doesn't work, try your Event Viewer and upload its logs.
Disabling UAC deletes any restore points that are saved
My System SpecsSystem Spec
01 Jul 2011   #19
MvdB

Windows 7 64b Ultimate
 
 

Quote   Quote: Originally Posted by boohbah View Post
Quote   Quote: Originally Posted by MvdB View Post
If we trust the AV and Malware check then this is what we can check next...

Did you enable the UAC on your system?
Please temporarily disable the UAC to check if it works.

If that doesn't work, try your Event Viewer and upload its logs.
Disabling UAC deletes any restore points that are saved
I know, it was enabled, therefore disabling and re-enabling it sometimes helps. It's a common procedure from MS engineers:
HTML Code:
Thank you for posting your question to the Microsoft Answers Forum.

Let's try the simple troubleshooting step: disable System Restore and then enable it. This will remove all existing restore points.

How to disable System Restore in Windows Vista:
http://bertk.mvps.org/html/disablesrv.html

Do not set System Restore to monitor any drives other than the one Windows is installed on.

Have you tried to add your account to the permissions list for the system restore directory etc. If that doesn't work, then try to disable User Account control and see if that is the issue. 
To turn off UAC
Click Start, and then click Control Panel.In Control Panel, click User Accounts.
In the User Accounts window, click User Accounts.
In the User Accounts tasks window, click Turn User Account Control on or off.
If UAC is currently configured in Admin Approval Mode, the User Account Control message appears. Click Continue.
Clear the Use User Account Control (UAC) to help protect your computer check box, and then click OK.
Click Restart Now to apply the change right away, or click Restart Later and close the User Accounts tasks window.
If turning off UAC doesn't help with creating a System Restore point, try the following:

1) Set up a clean boot and see if a 3rd party program or software may be interferring with the System Restore point.
Follow the KB article below for steps on setting up the msconfig (clean boot) configuration.
KB 929135 - How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.microsoft.com/kb/929135

2) Disable Anti-Virus and try to create a system restore point. I would also try to uninstall it too.
Something else is going on here, we just haven't figured out what yet...
My System SpecsSystem Spec
05 Jul 2011   #20
dkline007

Windows 7 Ultimate x64
 
 

Sorry, I had gone away for a few days, but I'm back and at it again. Any other suggestions? I'll delve back into it this evening and see if anything else strikes an idea.
My System SpecsSystem Spec
Reply

 Cannot create restore points




Thread Tools




Similar help and support threads
Thread Forum
Not able to create system restore points
Hi, I have a problem with the System Restore. There are no system restore points. I have configured the drive to set them, but still nothing. I have attached the image snips of the settings. Please help...
Backup and Restore
System Restore Error, Unable to Create Restore Points
Hello everyone, not sure why but I get an error every time I open the System Restore. I rarely have to use a restore point as I regularly maintain my computer and check for viruses and malware, but I would like to have the option just in case. When I open System Properties, and click the System...
Backup and Restore
Can't create restore points or backup files
I have a Gateway NV78 running windows 7 home premium 64 bit OS. I can't create restore points or do image backups on this computer. Plenty of room on C: drive and on the external drive Iím backing up to for image backups. When I try to create a restore point, I get the error 'The restore point...
Backup and Restore
Selective allow programs to create restore points
Is is possible to selectively allow certain programs to create restore points like firewall's allow programs to communicate through firewall?:rolleyes:
Backup and Restore
Auto-Create System Restore Points
I have now added a Method Two to this tutorial at the link below to show the steps to use the Windows Task Scheduler to automatically create System Restore points, once the task is created there is nothing further to do, there will always be daily, fresh System Restore points to use if needed, even...
Backup and Restore
Create restore points automatically?
Hello folks, I wondered if there was a way to make windows create system restore points automatically on a daily basis? Thanks!
Backup and Restore


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 18:21.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App