Win7 fails to start after "successful" image restore


  1. Posts : 3
    Windows 7 Home Premium 64-bit
       #1

    Win7 fails to start after "successful" image restore


    My HP 6110f came with Vista 2 years ago. I upgraded to Win 7 Home Premium 64-bit. Months later, PC died. I just got it back from Tech support facility, who replaced the power supply, CPU and motherboard - and restored my system to factory Vista. Grr.
    I ran the Win 7 upgrade again. Successful. Then restored from a full system image I made shortly before the PC died. Message said it was successful, but Windows would not restart.
    "Startup Repair cannot repair this computer automatically." Per the Session Details, all the tests ran successfully, error code 0/0. Under system disk it says "Number of Root Causes = 1" Then says "Root cause found.Startup Repair has tried several times but still cannot determine the cause of the problem."

    I have no idea of specs or drivers of the hardware they put into my machine.

    Advice, please?
      My Computer


  2. Posts : 11,408
    ME/XP/Vista/Win7
       #2

    Your Full system image is set to the old OEM manufacturer's motherboard.
      My Computer


  3. Posts : 3
    Windows 7 Home Premium 64-bit
    Thread Starter
       #3

    theog: I surmised as much, but what can I do about it?
      My Computer


  4. Posts : 11,408
    ME/XP/Vista/Win7
       #4

    If you have a External HD, you could copy & paste your data.
    Copy & Paste - in Windows Recovery Console
    than copy & paste your data to new install.

    Than do a clean install:
    Clean Install with a Upgrade Windows 7 Version

    Cleaning the HD:
    SSD / HDD : Optimize for Windows Reinstallation
      My Computer


  5. Posts : 3
    Windows 7 Home Premium 64-bit
    Thread Starter
       #5

    Thanks, theog.
    I already have all my documents on an external HD. Is there anything else I should copy off before I wipe the drive?
    I'm really bummed to have to install all my programs and such from scratch. I thought the full system image was supposed to save me from that.

    If I could get the motherboard info from the repair guys, is there any way to update my current setup without reinstalling?
      My Computer


  6. Posts : 11,408
    ME/XP/Vista/Win7
       #6

    1) Only your Data.

    2) Would have on the old OEM manufacturer's motherboard.

    3) No, not readly, but you can try Paragon Adaptive Restore.
      My Computer


 

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