Hi, I wanted to return my computer to the factory settings, but when I clicked on "advanced recovery methods" in the Recovery folder of the control panel, it doesn't do anything. I also tried using the HP recovery manager on my computer, and when it asks me if I want to return it to factory settings it just reboots the computer. Can anyone help me figure out how to fix this?
Did you make your HP Recovery Disks?
How to make HP Recovery DVD disks:
Recover Windows Vista Operating System Using HP Recovery - HP Customer Care (United States - English)
How to make HP Recovery USB disk:
Creating a Recovery Disk on a USB Flash Disk HP Pavilion dv6700z CTO Entertainment Notebook PC - HP Customer Care (United States - English)
or
You can Order HP Recovery Disks from here:
Compaq Mini CQ10-500 PC series - HP Notebook PCs - Order Recovery Discs for Windows 7, Vista, or XP - c00810334 - HP Business Support Center
I didn't, and I don't really want to pay the money to order the recovery disks either. Is there any other way?
You will need a Recovery DVD or a working Recovery Partition for a Return to Factory Settings.
Hello twirlyfwirly, welcome to Seven Forums!
Have you considered something different, have a look at the information in this tutorial at the link below and be sure to post back with any further questions you may have and to keep us informed.
Hi, thanks for all your help, but I broke down and ordered a recovery CD, which should do the trick.
Quote