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Windows 7: System recovery error

25 Aug 2011   #11
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

You need to download the sata driver and point to that. You have not filled out your system specs, do that so somebody can help you locate the driver. You can even ask for help in the drivers subforums. Then follow this tut.

SATA Drivers - Load in Windows Recovery Options


My System SpecsSystem Spec
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25 Aug 2011   #12
saker112

Windows 7 Home Premium 64bit
 
 

I have the SATA driver on a flash drive and I can follow until step five. I don't have any folders, and trying to just use the file I downloaded gets the same error as before. I opened it up and tried the files inside, but none of those worked either. Do I have to install it, then copy it over?
My System SpecsSystem Spec
26 Aug 2011   #13
saker112

Windows 7 Home Premium 64bit
 
 

I found the SATA driver, found the right file, and got to choosing a SATA controller. I ran through every one it came up with, and none of them worked. I even tried it without selecting one and left it sitting for hours. This one hung up on searching for windows. Now what?
My System SpecsSystem Spec
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26 Aug 2011   #14
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Hello again. I'm not too sure. This is a dell xps you said, it would have come with a diagnostic CD from Dell. Can you please try running that and see what it says about the hard disk.

Another thing you can try is running Seatools diagnostic which is downloadable from their website. Use the one for DOS, not windows.
My System SpecsSystem Spec
27 Aug 2011   #15
saker112

Windows 7 Home Premium 64bit
 
 

Seatools is saying that no hard drives have been found and no controllers have been detected. Now is my hard drive screwed?
My System SpecsSystem Spec
27 Aug 2011   #16
saker112

Windows 7 Home Premium 64bit
 
 

I just got off the phone with Dell's tech support. The hard drive did fail, which is odd since I have had this laptop about a month. They're sending a new hard drive, which is supposed to get here before I leave for college on Wednesday. Thank you for helping, all the same. I guess this makes it solved.
My System SpecsSystem Spec
28 Aug 2011   #17
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Thankyou for posting back with the update.
My System SpecsSystem Spec
Reply

 System recovery error




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