Directions for backup up computer on external full format and restore.

seavixen32 said:

Just to confirm you should have two discs with your Dell computer.

1. A green-coloured reinstallation DVD to re-install your operating system.

2. A grey-coloured drivers and utilties DVD to re-install any drivers and other utilities.

Any other drivers you are short of or that need updating can be downloaded from Dell Support.

Just put your Dell Service Tag in the search field and you'll be presented with every driver for your computer.

jonsidneyb said:

What is a recovery partition. Wonders if I have one.

The recovery partition will be around 12 Gb in size and contains a factory image from which you can restore your Dell to its out-of-box state when you first bought the computer.

It does exactly the same job as the set of recovery discs you may or may not have created, but a lot quicker.

I only have one brown disk. I think I am in trouble. I don't have the utility disk.

I am going to try and see if I have a recovery partition. I am not sure if I do or not. I just read about a recovery partition when reading other stuff.

karlsnooks said:

Jon,

No matter which approach you follow:

100% necessary is to perform a full scan on your computer using the Microsoft Standalone System Sweeper.


I notice that you say that your drive is encrypted.

Before running the scan and before doing any backup and restore, then decrypt your hard drive, uncompress any compressed file.

After doing the decryption and uncompression,
and then performing the full scan by "sweeper",
attach any log files in
\Windows\Standalone System Sweeper\Support
to your next post.

Thanks,

I have not confirmed yet with google that this computer has a recovery partition. I am going to run out and get some blank DVD's and start digging again.

jonsidneyb said:

seavixen32 said:

Just to confirm you should have two discs with your Dell computer.

1. A green-coloured reinstallation DVD to re-install your operating system.

2. A grey-coloured drivers and utilties DVD to re-install any drivers and other utilities.

Any other drivers you are short of or that need updating can be downloaded from Dell Support.

Just put your Dell Service Tag in the search field and you'll be presented with every driver for your computer.

jonsidneyb said:

What is a recovery partition. Wonders if I have one.

The recovery partition will be around 12 Gb in size and contains a factory image from which you can restore your Dell to its out-of-box state when you first bought the computer.

It does exactly the same job as the set of recovery discs you may or may not have created, but a lot quicker.

I only have one brown disk. I think I am in trouble. I don't have the utility disk.

I am going to try and see if I have a recovery partition. I am not sure if I do or not. I just read about a recovery partition when reading other stuff.

If you only have one disc it is probably the system restore disc, which restores your computer to its factory state.

As far as I'm aware Dell no longer send out separate DVDs.

seavixen32 said:

jonsidneyb said:

seavixen32 said:

Just to confirm you should have two discs with your Dell computer.

1. A green-coloured reinstallation DVD to re-install your operating system.

2. A grey-coloured drivers and utilties DVD to re-install any drivers and other utilities.

Any other drivers you are short of or that need updating can be downloaded from Dell Support.

Just put your Dell Service Tag in the search field and you'll be presented with every driver for your computer.



The recovery partition will be around 12 Gb in size and contains a factory image from which you can restore your Dell to its out-of-box state when you first bought the computer.

It does exactly the same job as the set of recovery discs you may or may not have created, but a lot quicker.

I only have one brown disk. I think I am in trouble. I don't have the utility disk.

I am going to try and see if I have a recovery partition. I am not sure if I do or not. I just read about a recovery partition when reading other stuff.

If you only have one disc it is probably the system restore disc, which restores your computer to its factory state.

As far as I'm aware Dell no longer send out separate DVDs.

The disk says not for reinstalation of programs or drivers.

I have disks now. It is time to see if I have a recovery partition.

This worries me.

I am concerned if I move forward I will not be able to recover.

Latitute e6410 - Restore factory image (factory settings) not available, Windows 7 - Laptop General Hardware Forum - Laptop - Dell Community

You can Order Dell recovery disks from here:
Dell - Support

theog said:

You can Order Dell recovery disks from here:
Dell - Support

I will order them so I can have them but I need to try and get this computer back quick as it is how I make my living.

What do you guys think of this?


Download Dell E6410 Windows 7 Drivers, Dell E6410 Drivers Windows System Recovery Disk 2.2 free Download

I ran the standalone system sweeper and it came up clean. I was quite surprised.