Win 7 cannot start, restore or repair possible damage to MBR

Hi,

I am running win 7 x64, I did create a recovery disk in 64 bit, and my laptop also came with a 32 bit recovery Disc.

Yesterday I found out I was infected with a tidserve virus, I used a removal tool from Symantec which seemed to fix the issue, before restarting I also removed some other anti virus software I had installed to try to remove the virus.

After rebooting, my laptop went straight to start windows normally or run repair, it cannot repair.

I have tried using the repair on the disk that will not work or finds no problems.
system restore will also not work.

I have just tried /scannow from command prompt and it tells me it cannot find any intgrity violations however I think I remeber the tool from symantec telling me that the file 'MBR' was infected and it fixed that.

I believe this is the source of my inability to now start up windows.

any help or advise is appreciated.

I am able to back up all my files using command prompt to external HDD but of course if this could be fixed without a complete reinstallation that would be great.

Many Thanks

Hi

Yes, tried that first thing this morning and it said it was successful. this is why I now wonder if MBR is really the problem at all and not merely a coincidence.
I am now running CHKDSK waiting to see if that tells me anything

   Information

Boot up using the Startup Repair CD or Windows 7 DVD. (not the OEM manufacturer's Recovery Disk) If you have a Netbook, you will need a CD/DVD drive.
NOTE: Make sure no USB drives are plugged in.
Do not use a USB Pendrive for Startup Repair.
startup repair disc-create

1) Use the Rebuild BCD in this tutorial:
How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows



2) Fix MBR.

Hi theog,

thank you I will try that as soon as chkdk is fiished.
I should add I am really not that great with pc's, My husband was the one who helped me repair the MBR using a method he found on here, but he is at work now leaving me to try to fix this issue.

Thanking you both for taking the time to assist me :)

I am running win 7 x64, I did create a recovery disk in 64 bit

It is nice to see someone that made there Recovery Disks, you are 1 in 10,000.
Well done.

Hi again, lol yeh first thing I did ! A lot of good its doing me at the moment however

I tried to follow your instructions.

I suceeded as far as :

bcdedit /export c:\bcdbackup
the operation completed successfully

X:\windows\system32>c:

c:\> cd boot

The system cannot find the path specified


( please ignore typos using my sons laptop and the keys are a nightmare )

Did you try ScanOs.

umm no .... Never Heard of it to be honest everything I have tried so far I got from googling *cough*