Restore point error

PattiChati said:

I do not have anything called Dell Backup and Recovery.
Is there a way I can manually go in and delete programs that might be causing trouble?

Nope. You would just be guessing and dig yourself a deeper hole.

You have a couple of choices:

1: Live with your current situation.

2: Educate yourself to some degree via this forum and its members.

If you can't or won't do 2, then you are stuck with 1.

Well, actually you have another choice: go back to your local tech and pay him to reinstall Windows 7 for you. But you might then just end up in the same situation 6 months later if you don't educate yourself to some degree about how to maintain a PC.

It said it did not find any integrity violations

Ignat - I had thought about that. Educating myself about how to maintain a PC would be to not fool around with the registry, correct? I do download stuff assuming it is allright. How do I find out what is good or bad to download. Isn't that all you really have to do? I have avast, malwarebytes and windows firewall and cCleaner. I thought that would be enough. I also have to stay away from optimizing the speed on my computer, right?

PattiChati said:

Ignat - I had thought about that. Educating myself about how to maintain a PC would be to not fool around with the registry, correct? I do download stuff assuming it is allright. How do I find out what is good or bad to download. Isn't that all you really have to do? I have avast, malwarebytes and windows firewall and cCleaner. I thought that would be enough. I also have to stay away from optimizing the speed on my computer, right?

Not fooling around with the registry is just one minor part of a much larger issue.

Yes, don't bother "optimizing".

Avast, Malware Bytes, Windows Firewall, and CCleaner are all good applications. But they will not protect you from yourself. Downloads are hardly the only source of problems.

In your situation, I'd say you should avoid CCleaner. It is excellent but not foolproof and you might do something with it that you shouldn't. It isn't a necessity. You can do a pretty good job of "cleanup" with Windows itself.

Your PC problems are understandable given your knowledge about PC maintenance. About all you can do is read some basic articles, tutorials, or books about good PC practices---just like you would learn about anything else. Nobody on this forum was born with any PC knowledge.

OK, I will get rid of cCleaner. How do I cleanup with Windows itself. I typed it in the search box and nothing came up. Do I just go to the control panel and check things there?

Type disk cleanup into the search box.

Thanks so much for everything!

Would u believe I am having trouble with the creating a restore point? I am not seeing the same stuff. I am not getting a zip file nor am I getting the same titles on the top of the screens. After I do this, should I be able to use the restore points from here on?
What optimizer programs do I still have that I need to get rid of? Thanks.