Restore point error

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  1. Posts : 422
    Windows 7 Home Premium SP 1, 32-bit
    Thread Starter
       #71

    As soon as I downloaded firefox again, wouldn't all my email be there? If not, how do I backup email? I guess I could find it in a tutorial, couldn't I?
    Last edited by PattiChati; 15 Oct 2011 at 10:29. Reason: add more info
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  2. Posts : 422
    Windows 7 Home Premium SP 1, 32-bit
    Thread Starter
       #72

    How do you backup emails? When I reinstall firefox, shouldn't they all be there? I guess I could find this answer under tutorials, couldn't I?; Do you think I am capable of a repair install you knowing what I know?
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  3. Posts : 422
    Windows 7 Home Premium SP 1, 32-bit
    Thread Starter
       #73

    Sorry for the double post, didn't know it went through.
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  4. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #74

    No.

    Firefox has nothing to do with mail.

    Firefox is a browser.

    I don't know what email setup you have. If you use webmail of some type---like Yahoo or Gmail, then your email should still be accessible through your browser if you have a working internet connection.

    But if you use a PC-based email like Thunderbird, your email is on your hard drive and needs to be backed up if you care about it.
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  5. Posts : 422
    Windows 7 Home Premium SP 1, 32-bit
    Thread Starter
       #75

    I use yahoo - so I don't have to back that up?
    It is a chilly windy day here with nothing to do, I think I will give it a shot. Nothing else to do!!!
    Wish me luck. Is the internet still available after a repair install?
    Last edited by PattiChati; 15 Oct 2011 at 10:37. Reason: more info
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  6. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #76

    If you use Yahoo, your email should still be on Yahoo servers and doesn't need to be backed up.

    I'd try a repair install first. If that fails, try clean. Print out instructions for both.

    People with less experience than you do it successfully.

    Even if the repair install fails, you should still have an internet connection and be able to post here.

    If you do a clean install, you will have to get your internet connection working again.

    Make sure you know all necessary passwords and have your Windows 7 product key available.
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  7. Posts : 422
    Windows 7 Home Premium SP 1, 32-bit
    Thread Starter
       #77

    Thank you - here I go. How do I give you credit for helping me? Isn't there somewhere I can post something?
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  8. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #78

    OK.

    Send up a smoke signal when you are done.
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  9. Posts : 422
    Windows 7 Home Premium SP 1, 32-bit
    Thread Starter
       #79

    On the compatibility issues it says my windows is upgraded more than the one I am trying to restore. It won't upgrade. What do I do now?
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  10. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #80

    PattiChati said:
    On the compatibility issues it says my windows is upgraded more than the one I am trying to restore. It won't upgrade. What do I do now?
    Quote that exact message in its entirety, word for word.

    It would be best if you post a picture of the screen you are looking at.

    I would start a new thread entitled "Newbie needs help with repair install" in the installation section of this forum.
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