Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Problem while trying to recovery files in Win 7

18 Oct 2011   #1

Windows 7 Home Premium 64bit
Problem while trying to recovery files in Win 7


I turned on my notebook and I saw a quickly "blue screen" (I couldn't read) and the notebook restarted. I tryed to use the Win7 tools to do a Startup Repair or a System Restore, but no success.

My father told me to install a Win 7 Pro version (my notebook is Win 7 home premium 64bits) overriding the previous installation, then I'll have my files back. So he installed the Win 7 Pro version.

Resuming: All my files has gone.

While looking in Disk Management, there is a hidden partition named RECOVERY, with 13gb size and 6gb free space.
So I looked inside the partition and there was nothing but a file named ADRInfo.xml and a empty folder named Recovery.
I guess my files is in this partition.

Can anyone tell me if I'm going crazy or my files can be inside this partition?

The problem is that I can't see anything there, and I don't know how to recover the files.

Can you give me ideas?

Dell Inspiron
500gb HardDisk
Intel core i3
4gb memory
Windows 7 Home Premium 64bit (previous installation)
Windows 7 Professional (actual)


My System SpecsSystem Spec
18 Oct 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit

What do you mean by "my files"???

None of your personal data files that you may have created are in that recovery partition.

All that partition can do is to restore your notebook to the state it was in when you bought it.

If that is what you want to do, you should be able to do that through built-in Dell tools. Consult your documentation or look in control panels or installed programs. There may be something called "Dell Backup and Recovery".

You could enter your Dell System Tag number at the Dell support site for more recovery details.

You might be able to access recovery through a boot menu accessed by hitting an F key (F8??) during the boot process.

But it won't help you to recover personal files.
My System SpecsSystem Spec
18 Oct 2011   #3

Windows 7 Ultimate SP1 64-Bit

Welcome to Windows Seven Forums.

By installing another version of Windows you will have lost any personal data you didn't backup first.

The recovery partition you mention is Dell's recovery partition, with which you would have been able to factory restore your Dell.

Whenever you restore your system or install a new operating system you must always backup your personal files first or you lose them.
My System SpecsSystem Spec


 Problem while trying to recovery files in Win 7

Thread Tools

Similar help and support threads
Thread Forum
How to recovery registry from formatted disk? not recovery files
I know how to recovery files, that is using software Ontrack EasyRecovery, Stellar Phoenix Windows Data Recovery, iCare Format Recovery, etc but i need to recovery an info that is in registry, from formatted disk what software or how to do this? *old os is windows xp, that i wanted to get...
Recover Deleted Windows 7 Recovery Files from Recovery Drive
Dear All, My colleague mistakenly deleted all the file from the Windows 7 recovery drive, drive is still there and nothing have been copied in that drive after deleting the recovery files. Machine is HP Probook 4530s. Is there any way to restore the windows 7 recovery reset the system to its...
General Discussion
Problem starting up after using samsing recovery basic recovery
After using samsung recovery, my computer won' t start properly. In normal mode it crashes immediately after loadin my background and desktop items. It shows a blue screen ( see image) and then will restart itself, giving me the option to start windows normally or in safe mode. I have tried safe...
General Discussion
Problem w/ creating recovery disc in Recovery Manager
I am running windows 7 on my laptop. I has windows vista before the upgrade. I had recovery discs for windows vista created from the recovery manager. I tried to make discs for windows 7. I would like to know why it won't let me make a disc for windows 7 because if I had trouble and needed to put...
Performance & Maintenance
Recovery DVD from .swm files
Hi, Ive bought a new laptop Toshiba Satellite L650-10H with preinstalled OS Win7 Home Premium. I wanted to install XP on it to other partition but it overwrited some files in Win7. Ive formatted it because I thought I can recovery it from .swm files. But how should I do it? Thanks, ...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:16.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App