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Windows 7: Backup and Restore buttons not working

28 Oct 2011   #21

Windows Home Premium 64 bit
Windows restore will not run

Quote   Quote: Originally Posted by niebling View Post
Quote   Quote: Originally Posted by Daytona12 View Post
In my case it was because I used Acronis True Image Home 2011 for a while.
After un installing this product the CPL links where broken. I tryed serveral fixes wich I have found on other forums, but to no avail.
Until I found this link Acronis True Image Home 2011: Disabling "Integrate True Image into Windows" Does Not Work | Knowledge Base and i seems this Acronis tool intergrates with windows 7 Backup and Restore and this is a known error when uninstalling this product.
If you use or used this program, then this is the solution.
Hope this helps!
Fixing Windows Backup After Acronis True Image Uninstall

This is the official solution posted by Acronis, but for many it does not solve the problem. Not so good for everybody...
Reading the following thread will shed more light on this issue:
TIH 2011 uninstall wiped out my Windows 7 Backup & restore | Knowledge Base better, but didn't work for me at first.

Using the Acronis true_image_home_cleanup.exe tool will also be necessary (available from the Acronis Website) and several other instructions should be followed because Acronis protects several registry keys that must be changed in order to restore Windows Backup functionality (from the control panel and elsewhere)

Here is the total solution for those who do not solve the problem using the WinIntegrationFix.reg file:

Detailed Instructions for fixing issue with Windows Backup after uninstallation of Acronis True Image (True Image Home 10):

From TIH 2011 uninstall wiped out my Windows 7 Backup & restore | Knowledge Base posting by Grant and modified by Ken Niebling

Fix for Windows Backup and Restore being altered by Acronis True Image:

You have to go to the registry and go to [HKEY_CLASSES_ROOT\CLSID\{B98A2BEA-7D42-4558-8BD1-832F41BAC6FD}\Instance\InitPropertyBag]. The problem is that Acronis took

ownership of this location keeping you from updating the key. Follow the steps below and it will allow you to make the required changes.

( taking ownership ) I went to that key and successfully took ownership...
1. Click on key and select properties.
2. click on "advanced"
3. select "owner tab"
4. change "System" or "Trusted Installer" to yourself "Name Administrator Blah Blah" Click Apply... OK
5 Back at original "permissions screen"... click on the name you just selected and "tick off the check box" to give yourself "full control" Sometimes it even appears

"Grayed out"... you can still check it off.
6.That should do the trick
7. Now change the ResourceDLL to "%SystemRoot%\System32\sdcpl.dll"
8. Finally change the ResourceID to "14".

This fix works however I found it necessary to use the Acronis true_image_home_cleanup.exe tool available at the Acronis website
following the changes to the registry.

Make sure that the ResourceID value is entered as '14' hexadecimal... NOT decimal.

Other Notes: Altering the permissions should be done at the level of the key:

Administrator, System, and Trusted Installer should be given 'Full Control'
and the permissions should be propagated to the child objects subfolders and files (check the box during Step 5 above).

The WinIntegrationFix.reg fix can be merged into the registry, but it may
be necessary to unprotect the "protected key" and its child objects before doing so...

The contents of this file: (copy into notepad, save as WinIntegrationFix.reg)
and right click 'Merge' or just double click on it:

Windows Registry Editor Version 5.00


After all these changes were made I ran the true_image_home_cleanup.exe tool.

If you have lost your desktop shortcut then you can recreate it by recreating the Backup and Restore shortcut from the Control Panel or alternatively creating a new desktop shortcut with the target:

C:\Windows\explorer.exe /e,::{26EE0668-A00A-44D7-9371-BEB064C98683}\0\::{B98A2BEA-7D42-4558-8BD1-832F41BAC6FD}

Change the icon from the shell or navigate to the sdclt.exe in Windows\system32\sdclt and select an appropriate icon from that file.

My system was totally messed up, so these instructions should fix the problem for anybody... I thought that I had deleted some CLSID values by using registry cleaners, but this turned out not to be the case.

Any questions then please message me (Ken Niebling) [email protected] various places... profile: ni

Thanks Ken but I am a novice at this. I made the registry chanes you suggest but I have no idea how to access and change:
ResourceDLL to "%SystemRoot%\System32\sdcpl.dll"

or how to

Finally change the ResourceID to "14".

I have completely uninstalled True Image Home 11 and used the Acronis tool for cleaning the registry.

Can you provide guidance on how to access and change ResourceDLL and ResourceID?


My System SpecsSystem Spec
27 Sep 2013   #22

Windows 7 Ultimate x64

Thank you so much.
It took me 2 days of googling to figure out the right answer, and yours is brilliant and WORKING!
My System SpecsSystem Spec

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