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#1
recover start windows normally mode
i had a virus and contacted a microsoft tech. he did a remote control of my system and ran a hi tech. spyware scanner and it found 5 infections. he cleaned them. all this was done in safe mode with networking. after he rebooted my computer it would only reboot in safe mode. he said a start up file must have been connected with one of the infections. he said i would need a restore disc to recover the file. i contacted dell and the are sending me a disc. my question is what are the steps i need to follow once i insert the disc. click by click. thanks william lee