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Windows 7: Asus K53E-BBR11 not finishing restore

01 Feb 2012   #1

windows 7 premium x64
Asus K53E-BBR11 not finishing restore

I bought this laptop on 1-7-12 from best buy with the geek squad setup (laptop i wanted but they only had it with the set up). i have been trying to use the factory parition on the hard drive to restore back to the factory setting but it stalls at a number of certain points. if i start windows normally it stalls at "Setup is Starting services screen" it never freezes completely it just never progress after 2 hours. I also had it freeze at installing new devices 46%. it also has failed at the "Factory Installation in progress do not operate..." i know this process restarts the computer multiple time but after one of the restarts it came up with a very big error text with red coloring

i have used the geek squad restoration discs also and it got caught up on the same points

any help would be appreciated, thanks

My System SpecsSystem Spec
01 Feb 2012   #2

windows 7 premium x64

alos when i hit F8 on startup it does not have an option to repair my computer
My System SpecsSystem Spec

 Asus K53E-BBR11 not finishing restore

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