New
#1
windows 7 home premium multi-colored swipe error
I have a dell inspiron notebook less then one year old. Every time I attempt to start up it suggest start-up repair or start normally. If I choose start normally it begins to load with the microsoft symbol when all of the sudden a multi-colored streak runs across the top half inch of the screen and it freezes for good. I have used startup repair and the computer is unable to automatically repair it, I have tried to reboot from an image of the computer and the same error happens at start-up. I have even gone as far as restoring the factory settings but there is nothing that will prevent that little streak from showing up and freezing my computer mid start up. Any help would be great. thank you guys