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Windows 7: Not able to restore my HP Probook 4520s to factory condition

19 May 2012   #1

Windows 7 Home Premium 32bit
Not able to restore my HP Probook 4520s to factory condition

Dear All,

i have a HP Probook 4520s (now out of warranty) and i want to bring the same to factory condition bcoz of virus issues.

Now, on various forums i read there is an option of F11 for recovery manager, which is not working in my case.

1) In Disk management I can see my recovery partition (15 gb) but with no option of making it active.

2) My recovery partion is more like a folder in C: HP_RECOVERY_mountHPSF

What can be the best way to restore to the factory condition. This is a legitimate Windows 7 copy and therefore i do not want to install some other copy, also there could be issues with drivers and all.

I would really appreciate if the forum members can help me in resolving the issue.



My System SpecsSystem Spec
22 May 2012   #2
Hanna 1

win7 home premium-64bit-SP1-IE10

Hallo Nik
Visit the following site and see the solution of your problem.
Remember to backup your files before attempting the solution.
Good luck
My System SpecsSystem Spec
22 May 2012   #3

Windows 7 Ultimate SP1 64-Bit

What version of Windows are you using?

You can only carry out a factory restore by using either the HP recovery partition or a set of HP recovery discs.

If you don't have any recovery discs, use the link that Hanna gave you to order a set from HP.

If you are using a Windows DVD or a Windows USB installer, you would need to carry out a clean install.

Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec

23 May 2012   #4

Windows7 home premium 32 bit upgraded from factory vista OS

During upgrade to window 7 is your HP vista recovery partition also altered?
My System SpecsSystem Spec
25 May 2012   #5
Hanna 1

win7 home premium-64bit-SP1-IE10

In your system specs i see that you are using win 7 upgraded from vista, all you have to do is opening windows explorer and see if your vista recovery partition still there or not.
If you are aware loosing your vista, you can copy it to an external drive for later use but you have to remember where the recovery is residing on the HDD (C, D, etc
My System SpecsSystem Spec

 Not able to restore my HP Probook 4520s to factory condition

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