Contents of Documents folder missing


  1. jago86
    Posts : 61
    Windows 8.1 Pro x64 (Update 1)
       New #1

    Contents of Documents folder missing


    I was using Chrome looking at some info on Cisco's website and my browser crashed, and all the contents of my Documents folder are missing as well as the desktop shortcuts associated with them.

    I've tried system restore but that didn't even complete, and EASEUS Data Recovery Wizard Professional and I have not been able to locate them. All my other files are intact, My Pictures/My Videos/ Downloads.

    Please help.
      My Computer
    Quote Quote

  3. Brink
    Posts : 72,050
    64-bit Windows 11 Pro for Workstations
       New #2

    Hello Jago,

    You might see if using OPTION TWO in the tutorial below to make sure that your C:\Users\(user-name)\My Documents folder is still set with it's default location and associations. Hopefully it may help restore the folder and it's contents.

    User Folders - Restore Default Location

    To be extra safe, you might consider doing a full scan of your system with Malwarebytes free to help make sure your system is clean.

    Hope this helps,
    Shawn
      My Computer
    Quote Quote

  4. jago86
    Posts : 61
    Windows 8.1 Pro x64 (Update 1)
    Thread Starter
       New #3

    Brink said:
    Hello Jago,

    You might see if using OPTION TWO in the tutorial below to make sure that your C:\Users\(user-name)\My Documents folder is still set with it's default location and associations. Hopefully it may help restore the folder and it's contents.

    User Folders - Restore Default Location

    To be extra safe, you might consider doing a full scan of your system with Malwarebytes free to help make sure your system is clean.

    Hope this helps,
    Shawn
    I tried option two, but it didn't work. I also tried different data recovery programs but they didn't show any of the files that are missing. It is a mystery.

    Anyways, Thank you very much for your help.
      My Computer
    Quote Quote

 

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