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Dell laptop trouble restoring to factory image
Hi,
Ive owned a dell studio 1558 laptop for almost 2 years now and have recently been experiencing some overheating issues, among my many solutions "new thermal paste, cleaning the inside" and a virus scan using Avast, which discovered a four digit number of corrupted files followed by their deletion and subsequent problems due to now missing some .dll files making me unable to run anything or access the internet. Ive decided I should restore the laptop to its factory settings which I believe I have done before. The problem now is that once I reach the Advance boot menu using F8, I press enter on the "repair your computer" option which is followed by a bar saying windows is loading files, lasting one second, and then windows loads up and nothing changed. Any suggestions would be greatly appreciated thanks.