Backup will not complete in order to restore windows, please help

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  1. Posts : 22
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
    Thread Starter
       #31

    do you mean the product key? yes i can read it
      My Computer


  2. Posts : 22
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
    Thread Starter
       #32

    i have all of my school documents and pictures that i want stored on a flash drive. is that good enough to start the reinstall? the one i have been looking at is restoring it to original factory condition by following this: click
      My Computer


  3. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #33

    You have to decide if you want to do a clean reinstall of Windows or do a restore to factory conditions. They aren't the same thing.
      My Computer


  4. Posts : 22
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
    Thread Starter
       #34

    I reinstalled windows to factory conditions and installed bitdefender antivirus
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #35

    Did you first uninstall the manufacturer's supplied trial anti-virus (if any)? Did you then run the AV maker's cleanup utility?
    If not, you need to do so.
      My Computer


  6. Posts : 22
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
    Thread Starter
       #36

    Yes mcaffee is gone and bitdefender is installed and running. What is the AV? Also, everything seems to be working properly and it is updating alot and a all are applying correctly except for "Windows 7 Service Pack 1 for x64 based systems". Idk
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #37

    SP1 won't install until all other relevant updates are already installed.
    Only worry about it if it becomes the sole remaining update and still doesn't install.
    You need to run the McAfee MCPR tool to get rid of the remaining bits that the uninstaller didn't touch....

    1. Download the removal tool from:

      http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
    2. Click Save, and save the file to a folder on your computer.
    3. Navigate to the folder where you saved the file.
    4. right-click on MCPR.exe and select 'Run as Administrator' to run the removal tool.
      My Computer


  8. Posts : 22
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
    Thread Starter
       #38

    Well my computer is running fine but SP1 is now the sole remaining update and it wont install. what do i do next?
      My Computer


  9. Posts : 2,171
    Windows 7 Ultimate x64
       #39
      My Computer


 
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