Backup & Restore Failed because of Auto Windows Update


  1. Gray19
    Posts : 4
    Windows 7 Home Premium 64bit
       New #1

    Backup & Restore Failed because of Auto Windows Update


    I have an Acer Aspire AS5251 laptop. I was in "Backup & Restore", running Backup. I went to bed after inserting the sixth backup disk. I woke up this morning and I had to login. So, after that, I noticed a popup window with a message saying that my windows update had occured overnight and my computer had restarted.There was also a Windows Backup Error Window indicating that my backup did not complete successfully.
    Question is, how do I get the backup to continue and not have to start from scratch. Any help would be gratefully appreciated.
    Thanks in advance.
    Graham
    Last edited by Gray19; 16 Aug 2012 at 13:50. Reason: I had some spelling errors and I wanted clarify some points that weren't in the original message.
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  3. Saltgrass
    Posts : 1,031
    Windows 7 x64
       New #2

    This sounds like the type of thing not many folks would have experience with. All I could suggest is to restart Windows Backup and put in the last DVD or a new one and see what happens.

    Did you think the 6th DVD would be the last one?
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  4. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #3

    Gray,
    Welcome to Sevenforums.

    It's water under the bridge, but:

    net stop “windows update”
    stops windows update service for this session
    net start “windows update”
    starts the windows update service for this session


    In other words, turn off windows update/turn on windows update.

    Those commands must be run from an elevated command prompt.
    Go To an Elevated Command Prompt


    Elevated command prompt = Run CMD.EXE as administrator

    WIN | type CMD.EXE | do not hit Enter |
    in the PROGRAMS list, right-click on CMD.EXE |
    choose "Run as administrator" |
    Click on the YES button (if such appears)

    WIN key = key with Microsoft log on top

    for the guru:
    WIN | type CMD.EXE | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo
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  6. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #4

    Oh yes, I do recommend using an external USB drive for backups.
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  7. Gray19
    Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       New #5

    Thanks for the reply Saltgrass & Karlsnook,
    Saltgrass, I was only about 52% in the backup, half to go. I did a full backup. I'll try restarting backup with the last disk.
    Karlsnooks, For sure I'll stop the update this time and if Saltgrass' idea doesn't work, I'll use your method. I was also thinking of going to the USB mass data storage media.
    Thanks for both ideas. I'll let you know if either works for me.
    Gray
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  8. gregrocker
    Posts : 50,642
       New #6

    I would not save Win7 backup image to disks at all. You need an external HD.

    I would not save Win7 folder/file backup to disks either. It is a cumbersome utility that is best avoided to simply drag the latest User folders to external. I sync mine to the cloud using Skydrive which offers 7gb free storage for each Windows Live ID: Sync Any Folder to Your SkyDrive Account | PCWorld
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  10. Gray19
    Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       New #7

    Backup Storage


    Thanks Greg,
    You were reading my mind. Recently bought a Data Transfer Enclosue. My Mom's(bless her soul) Oell D600 wasn't working because the motherboard was cracked. I transferred all her data files using the enclosure.
    So, basically I've got an external USB Mass Storage Device w/40gigs at my disposal. It'll be so much faster than using the DVD device.
    Thanx for the response.
    Cheers.
    Gray
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