Backing up system image, error 0x81000037

Page 1 of 2 12 LastLast

  1. joeqesi
    Posts : 6
    Windows 7 Home Premium
       New #1

    Backing up system image, error 0x81000037


    I've just bought a new laptop with Windows 7 home premium installed and I tried to backup a system image to a brand new portable hard drive.

    However, whenever I try to backup, the backup fails and says error 0x81000037.
    I looked online and some people mentioned performing a full scan on the computer.

    I started a full scan on Windows Defender because I haven't bought any antivirus software but the scan has currently been running for 20 hours and isn't finished yet.

    All I want to do is backup a system image, what do I need to do?
      My Computer
    Quote Quote

  3. Brink
    Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       New #2

    Hello Joe, and welcome to Seven Forums.

    You might see if using Issue 2 under "Symptoms" at the Microsoft link below may be able to help.

    Symptom: Windows backup or restore errors 0x80070001, 0x81000037, or 0x80070003

    Workaround: Windows backup or restore errors 0x80070001, 0x81000037, or 0x80070003

    Hope this helps, :)
    Shawn
      My Computer
    Quote Quote

  4. joeqesi
    Posts : 6
    Windows 7 Home Premium
    Thread Starter
       New #3

    I looked at that page when the error first came up, but I have no idea what a reparse point is or how to find one in CMD.
      My Computer
    Quote Quote

  6. Brink
    Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       New #4

    First, you would need to have all protected OS files set to be displayed. After using the DIR /AL /S command, you would look at the path to the right of each {JUNCTION} listed in the command prompt.

    From here, you would go to those folder locations in Windows Explorer, right click on that folder with the shortcut arrow on it, and click on Properties. If, and only if, it has Mounted Volume as the folder's Type, you would delete that folder. If that folder doesn't have Mounted Volume as the it's Type, then don't delete it. Repeat this for each folder of each {JUNCTION} listed.

    When finished, set protected OS files to not show anymore, and try backing up again. :)
      My Computer
    Quote Quote

  7. joeqesi
    Posts : 6
    Windows 7 Home Premium
    Thread Starter
       New #5

    The full scan reported no problems. When I tried to backup again, the backup failed giving error code 0x80070002
      My Computer
    Quote Quote

  8. Brink
    Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       New #6

    Ok. For that error number, give the "MS Fix it" below a try.

    You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services
      My Computer
    Quote Quote

  10. joeqesi
    Posts : 6
    Windows 7 Home Premium
    Thread Starter
       New #7

    I tried 'Fix it' but it didn't work. I still get error 0x80070002 when I try to backup
      My Computer
    Quote Quote

  11. Brink
    Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       New #8

    Did you also try the manual "Let me fix it myself" method there?
      My Computer
    Quote Quote

  12. joeqesi
    Posts : 6
    Windows 7 Home Premium
    Thread Starter
       New #9

    I tried to but when I opened services like I was told to, Automatic Updates wasn't listed.
      My Computer
    Quote Quote

  13. Brink
    Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       New #10

    Look for the Windows Update and Background Intelligent Transfer Service services instead.
      My Computer
    Quote Quote

 
Page 1 of 2 12 LastLast

  Related Discussions
Back in 2015 I set up a USB 3.0 external HDD for backups, and used Windows Backup for awhile to make weekly backups of the system. It worked for a short while, then the backups started failing, and I never got around to fixing it. I went over a year with no real backup in place. Now I'm trying...
Hello I'm wondering if I should perform sysprep first, then back up an image on my computer to use another computer with the same specs. Or Backup my image on my comp now , then put the image on the computer then run sysrep. I plan on gaming and using servers and networking on both of these...
Hi all, I used the Win 7 Back up & Restore to create a system repair disk plus a system image on an external HD. I'm also backing up my files/documents. Is that enough to do a complete clean re-install of everything in case of a worst-case scenario? Another question for perhaps another...
windows 7 backup error 0x81000037
in Backup and Restore

windows 7 backup error 0x81000037
Drive Image & Backing-Up Question
in Performance & Maintenance

Hello, If anyone might explain the differences between the following, for a Sr. Citizen, would be most appreciative: Let's say I do a backup (full ?) of my HD to an external HD. What doesn't a normal Backup like this include ? Are Programs, Applications, etc. normally included automatically...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 21:02.
Find Us