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Windows 7: Backup Issues.

12 Jan 2013   #1

Win 7 Ultimate 64 Bit
Backup Issues.

I back up every day. I have an external 3 TB backup drive. I use windows utility to do the back up.Every time when the back up is finished, I see a message that the back up was not successful, giving me an option to do it again. When I go to the back up drive and check, it appears all my files are backed up properly. Why I am I getting the message and what should I do. I need help.


My System SpecsSystem Spec
12 Jan 2013   #2

64-bit Windows 10 Pro

Hello nagairaj, and welcome to Seven Forums.

What was the full error message?

For now, you might see if resetting Windows Backup to default, then set it up again afterwards may help.
My System SpecsSystem Spec
13 Jan 2013   #3

Win 7 Ultimate 64 Bit

These are messages. "Back up did not complete successfully. Your files have not been backed up". When I press on more information, I get the following information. " One of the back up files could not be created." When i press on details, I get " The request could not be performed because of I/O Error." The it gives me two options
Try to run back up again
Change back up settings
Error Code Ox807800ZA
It appears whatever latest files I added seemed to be backed up. I am nervous about loosing information. Help.
My System SpecsSystem Spec

13 Jan 2013   #4

64-bit Windows 10 Pro

Run the check disk command below on the Windows drive and the drive you are saving the backup to, then see if you still get the same error afterwards.

chkdsk X: /R

Substitute X with the drive letter

Disk Check
My System SpecsSystem Spec

 Backup Issues.

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