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Red X on drive, cannot perform System Image
I know how to perform a System Image, but now can't do so. I am using a Seagate Expansion External hard drive. Somewhere along the line there was a glitch and a red X (disconned) appeared on the drive icon in back up. I tried the same drive in an identical Windows 7 computer. Now I have red X's on both computers. The drive is fine, wiped and formatted, and the computer recognizes it. Still the red X on both computers. I can't get it off. The "start back up" tab is grayed out
I went online and was advised to change the drive letter. I did. The start back up" tab was working. I have tried over and over, but it says it is progressing, but about a 6th of the way in on the fill bar (green fill) it hangs up, and the back up never occurs. It just keeps spinning forever, and never progresses.
How can I reset the System Image program to work correctly ? This is driving me crazy.
dustman