Computer screen black for 5 hours after System Restore.


  1. infintise
    Posts : 1
    Windows 7 Home Premium 64bit
       New #1

    Computer screen black for 5 hours after System Restore.


    Hello!

    Desktop PC : Acer / Windows 7 Home Premium / 62 Bit

    1. This just happened randomly but my Task Bar & Desktop stopped responding when I log in. The cursor kept loading when there was nothing to load. (My whole desktop was literally frozen - can't click on anything) My Skype was running when I logged in and it seemed to worked normally. I clicked on Internet links on my Skype chats and it opened up fine.

    2. So I started my computer in Safe Mode and tried to do a System Restore.

    3. The computer restarted and it came up this black screen (haven't logged in or seen any of the start up stuff yet). It made this loud noise + beeping noises.

    4. At the moment my computer is quiet with and the screen has been black for 5 hours.

    Should I manually turn off my computer and do System Restore again or do something else ?

    Thanks.
      My Computer
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  3. cyrilhubert
    Posts : 175
    Windows 7 Home Premium 64bit
       New #2

    First, never try to do a System Restore in Safe Mode.
    Safe mode is best for a clean shut down.
    System Restore is best in Normal Windows Mode.

    Turn off your PC manually.
    Do not try a System Restore again.
    Let it sit for 1 or 2 days then on it.
    See what is going on.

    Note when was your last updates?

    Is the PC boot into safe mode or BSOD?
    If safe mode, check what is the system restore date the PC is currently using.
    If BSOD, turn off manually.
    Last edited by cyrilhubert; 13 Apr 2013 at 04:23. Reason: Omissions
      My Computer
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  4. cyrilhubert
    Posts : 175
    Windows 7 Home Premium 64bit
       New #3

    Oh yeah! I forgot about it.

    If you can boot in, saved all your important data before experimenting!

    Pls call your local Acer Technical Support office the 1800 number for more tech support before doing anything else as it might cause further damage to your PC. It could be Win system file corruption.

    Just write in before trying anything else.

    Not advisable for the time being.
    This is the last resort. I would not advise this below unless it's necessary.

    You can download a windows 7 iso file (install media) a create a bootable usb drive with it, you can then boot machine from it and try/explore repair and restore functions directly from the media, check out these links for more info

    Windows 7 Direct Download Links
    Windows 7 Direct Download Links

    Windows 7 USB/DVD Download Tool
    Windows 7 USB/DVD Download Tool
    just make sure you download the same version of windows 7 as the one you have installed on your machine
    Last edited by cyrilhubert; 13 Apr 2013 at 04:34. Reason: wrong url
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