New
#1
Attempt backup to external hard drive, receive error code 0x8031004A
I recently tried to do a backup onto a WD external hard drive. When I tried to perform the backup, it did not complete successfully. I received the message: "BitLocker Drive Encryption cannot be used because critical BitLocker system files are missing or corrupted. Use Windows Startup Repair to restore these files to your computer". The error code for this was 0x8031004A. I since startup repair would not start automatically, I used a previously created system repair disc to induce startup repair. Startup repair, however, did not find any problems that needed fixing. Is there any way someone can help me out with this? I've been unable to find a solution anywhere else.
Thanks :)