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Resource device no longer available error code 0x80070037
I have purchased a USB 3.0 Seagate Backup Plus 3TB drive and since I do not care for the software provided I performed a quick format. I then proceeded to backup my primary drive along with a system image using Windows 7 Backup.
The backup appears to have taken place as I can see the files using windows explorer. When the system image process is in progress I receive the following " The specified network resource or device is no longer available. Details: The request could not be performed because of an I/O device error. " The error code specified is 0x80070037.
I can perform the backup and system image with no errors using a USB 2.0 Hitachi 1TB drive that I hope to replace with the Seagate 3 TB drive.
I have a Dell XPS8500 with 16GB memory, Hitachi 2TB primary drive using Windows 7 Ultimate and the affected drive is connected to one of the four USB 3.0 ports using a USB 3.0 cable provided in the Seagate package.
Any help would be appreciated.