Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Please help me - Macrium failed to restore my PC to be useable again!

09 Aug 2013   #1

Win 7 Pro 64 bit
Please help me - Macrium failed to restore my PC to be useable again!

Hi, I have used Macrium (free) in the past to back up my C drive and have created a couple of disk images which have in the past successfully restored in the event of a crisis.

Recently my PC started doing a few funny things (sleep results in fan constantly going, occasionally can't awake from sleep but fan still goes etc). I played around with the power settings today and also changed the BIOS setting from Auto to S3 (save to RAM). When I rebooted the "Windows starting" splash screen came on but when it went, just a blank black screen with a mouse pointer (normal size for the resolution I'm using, implying the graphics card was supporting the resolution I normally use). This happened repeatedly and I was unable to get past it to the pale blue login screen by any means. But I can log in as normal if I boot through Safe Mode (and am posting this via Safe Mode with networking).

I restored my operating system disk today using Macrium, then booted up normally. To my dismay, after "Windows starting".....still a black screen with nothing but a mouse pointer that I can move around. Control+alt+del and Windows key + P do nothing. Where have I gone wrong? I'm pretty sure that my other BIOS settings (e.g. AHCI rather than IDE - I'm using an SSD) are unchanged. Thanks for advice.

BTW I am using a desktop system, i7 six core processor, two Nvidia 210 graphics cards, 24GB RAM and Win 7 pro.

My System SpecsSystem Spec
09 Aug 2013   #2

Win 7 Pro 64 bit

Update - I have at least discovered the cause of my black screen. I have four high resolution monitors, let's call them 1, 2, 3 and 4, though I only use 2 3 and 4 for running certain software otherwise they are switched off. They are set such that monitor 1 is the one with my login screen. When I booted into Safe Mode monitor 1 was the one with the login, when I was booting into normal mode monitor 3 was the one that had the login screen, I only found that out when I switched on all three other monitors.

Here's the catch though. Instead of 1920x1080, monitor 3 is now displaying only 1024x768 and the Windows Display options lists it only as a Generic non-PnP monitor (it's connected via DVI so it jolly well should be recognised as the exact monitor type that it is). I can't get it to display anything more than low resolution 1024x768 now however, despite effectively having a new Windows installation (well, backed up version with drivers that it worked at high resolution previously).

What's gone wrong?
My System SpecsSystem Spec

 Please help me - Macrium failed to restore my PC to be useable again!

Thread Tools

Similar help and support threads
Thread Forum
Failed HDD; Macrium help
Ok so my friends Sony Vaio had a HDD failure. Recovery partition corrupt. I pulled HDD and connected to my desktop to attempt recovery. Macrium V6 and Acronis 10 won't clone. Macrium fails, saying can't read source. Acronis gets most of the way thru and then freezes whole computer and only hard...
Backup and Restore
Macrium Restore Question With New HD
You can see from my Disk Management that my C: and D: partitions are backed up to my F: and G:. My C: is getting full and I thought I would get a bigger HD and restore C: and D: to it. == I am not sure of the exact steps to follow to do this. I can install the new HD and have three in there at one...
Backup and Restore
Macrium Reflect - How do you restore
I have been looking at this software and it looks great so far. However when reading the documentation I notice to make a restore disk you need to purchase software. SO when using the free edition how are you managing your restore when needed? :confused: Macrium Reflect Backup and Hard Disk...
Backup and Restore
Macrium Restore
Hi, I've created an 'image' of my internal hard drive C:\ to an external HD & I have no partitions. My question is when testing Macrium restore with a recovery disk I get to a screen asking me to select 'active', 'primary' or something else. I don't know which to select. I currently don't have any...
Backup and Restore
Macrium image restore
I tried a Macrium Reflect image restore of 2 partitions (100M system, c: 490G). I wanted to select the 2 partition boxes but Macrium would only select one - I tried control clicks etc. Can I only restore one partition at a time?
Backup and Restore

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:17.
Twitter Facebook Google+