New
#1
New computer won't restore using backup from old computer
Before I switched computers, I made a backup of all my files. Then I swapped the hard drive into the new computer and put on a new copy of Windows x64. Previously, I was using 32 bit, so I'm not sure if that's influencing my ability to load the backup file. When I click the backup file, it opens a restore window that should be listing the backup file as an option, but the window is empty. I've tried loading the backup file on a 32 bit system as well and I get the same result. I've opened the backup file in windows explorer and verified that the files are there and intact, but for some reason I can't use it for anything.
Is there a way to point the restore program to the file I need? Or can I manually extract the files from the backup? I'm not sure what to do and I could really use the access to my files. Any advice you could offer would be appreciated.
Thanks in advance,
Kyle