Samsung Recovery Soultion Problem


  1. CanIHaz
    Posts : 91
    Windows 7 Home Premium x64 SP1
       New #1

    Samsung Recovery Soultion Problem


    I'm in the process of trying to reformat a Samsung laptop because it was hit with a rootkit but I'm running into a little problem. I cannot get pass this error with the Samsung Recovery Solution. While trying to do a reformat, I receive an error saying "An error occurred while reading the restore image file". The problem is, it already whipped out everything on the HD already.
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  3. Mark Phelps
    Posts : 1,379
    Win7 Pro 32-bit, Win8 Pro 32-bit
       New #2

    From the description in this link: (How To Use Samsung Recovery Solution 4 : Netbooks | Samsung), it looks like you have to browse for the saved restore file on your drive. If there is no such file, it looks like it has nothing to recover FROM.
      My Computer
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