Not sure how to make a Recovery Disk

I asked for Model Number, not Product Key. It's hard to mistake one for the other since they are clearly labeled. The Model Number will be on a Toshiba sticker, not the Win7 COA sticker.

If you can't turn your PC over to look at what the Model Number is, then install and run Belarc Advisor which will tell you.

I just really want to get started now if you don't mind...I have a feeling this is gonna take me some time to begin with so better to start now and hopefully get it done sooner.

I've got some time now if you want to Skype with me at greg rocker I can walk you through backing up the network driver and anything else needed, perform the actual install until you can install TeamViewer so I can connect to set it up for you.

Ok so I'm assuming that's where I have to start then is backing up the network driver?

You don't need a webcam for Skype, only voice or text.

What you gave is not a valid model number. The L455 should be followed by an extension like -S5975. Either input the full Model Number or the Serial Number here to get your drivers: Official Toshiba Support | Toshiba

As it says in Clean Reinstall - Factory OEM Windows 7 back up your network driver so if it isn't provided during install you can install it first to get online, enable Automatically deliver drivers via Windows Update (Step 3) then Check for Updates to install all rounds of Important and Optional Windows Updates, including reboots. After reboot go right back to Check for Updates again until there are no more.

After all Updates are installed, any drivers missing in Device Manager can be also imported from the

Serial # is 99270461K

I didn't know we could talk on skype so that's cool then we can do that. Give me a few minutes so I can let the dog out.

Ok I'm ready

My Skype is greg rocker.

Click on my name at the right to Send a private message to me with your skype id.