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#1
Login error following crash, no recovery options
Hi all!
I'm a bit of a pc novice so please don't be too technical with me!!
I have an ageing Alienware Aurora which is running windows 7 x64. Yesterday it chucked a fit (technical term :) and froze, so I did a hard reset. On re-booting, instead of the usual login screen (user image and name, with space for password) I now have a blank image, and space to type username and password. I enter my username and password (which I know to be correct) and get "username or password incorrect". There is only one user, so no alternative option.
I take regular dell datasafe backups, so thought I would just do a system restore and it would all be fine. I press F8 on boot up and get the menu, with "repair my computer" at the top. I select and press enter, but instead of huge menu of recovery options, I just get a blank screen, then the Pc continues to load windows to the login screen as above.
Have tried booting in safe mode but no different.
As I say, the PC was purchased in 2009 and I don't have system recovery disk any more, although I do have the windows 7 disk.
Any help or suggestions gratefully received?!