Missing Systems, Links and Program Features

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  1. Posts : 83
    Windows 7 64 bit Home Premium
       #1

    Missing Systems, Links and Program Features


    I have a SATA drive that is giving me problems every couple of weeks it deletes link buttons, several system links, program features and the system restore points. I have to go into program features to restore MS Office and into programs to reload my links. It is partitioned with 2 other hard drives which don't have this problem.
    Last edited by WaltB32; 31 Jan 2014 at 20:48.
      My Computer


  2. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #2

    That is probably a Sata drive - but the drive is not at fault. It is probably some process that does this to you. Do you have any programs that you installed yourself and which are those.
      My Computer


  3. Posts : 83
    Windows 7 64 bit Home Premium
    Thread Starter
       #3

    I have Norton Utility, Spybot, Adware, and Norton 360.
      My Computer


  4. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #4

    Hmm, those are not suspicious. For a test, disable all startup programs and see what happens. If Norton 360 is in the startups (which I don't think it is), leave that one enabled.
      My Computer


  5. Posts : 83
    Windows 7 64 bit Home Premium
    Thread Starter
       #5

    I noticed also a Radeon Catalyst Control Center, Realteck HD Audio, MS Security Essential are on the start menu I've disconnect the rest except Norton 360, and Intel services and the above. Any thing wrong with these programs?
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  6. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #6

    WaltB32 said:
    I have Norton Utility, Spybot, Adware, and Norton 360.
    whs said:
    Hmm, those are not suspicious. For a test, disable all startup programs and see what happens. If Norton 360 is in the startups (which I don't think it is), leave that one enabled.
    I agree, not suspicious. Troubling perhaps. NU, Spybot, Adware and 360....

    I'd probably get rid of all but 360 - and run Malwarebytes as a quick check at some point

    I'm just dropping in... don't let this post distract you

    - continue with whs
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  7. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #7

    Are you running MS Security Essentials AND Norton 360. If yes, you have to get rid of one because that can create serious conflicts.

    For uninstalling one of those AV programs, use the appropriate uninstaller. AV Uninstallers
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  8. Posts : 83
    Windows 7 64 bit Home Premium
    Thread Starter
       #8

    This problem occurred before I loaded MS Security Essential which I needed to remove a Trojan W32.Sality.W. As far as removing Adware I don't think so since it ID-ed the Trojan and Norton 360 didn't. Maybe it would be best results if MS developed a Restore system that could be copied to a CD or external HD. This way if there is a attacking Trojan or conflicting system all would not be lost.
    Last edited by WaltB32; 01 Feb 2014 at 11:06. Reason: Spelling
      My Computer


  9. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #9

    Maybe it would be best results if MS developed a Restore system that could be copied to a CD or external HD. This way if there is a attacking Trojan or conflicting system all would not be lost.
    That is called imaging. But don't use the MS one - this one is better. Imaging with free Macrium
      My Computer


  10. Posts : 83
    Windows 7 64 bit Home Premium
    Thread Starter
       #10

    Thanks was able to copy backup image, now I'm ready for the next disruption.
      My Computer


 
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