Unable to backup

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  1. qim
    Posts : 51
    windows 7 Home premium 64 bit
    Thread Starter
       #31

    hi kaktussoft

    No joy

    after leaving the prog it mentioned that the log should be in the c: directory, but at the C: prompt I could only find log files dating back to 2012

    I am attaching the pic of what I saw on screen
    Attached Thumbnails Attached Thumbnails Unable to backup-dscn9168.jpg  
      My Computer


  2. qim
    Posts : 51
    windows 7 Home premium 64 bit
    Thread Starter
       #32

    Just a question, but why are you using the backup feature, you should be backing up your pc manually, and not letting a program do it.
    Hi thanks

    But what do you mean by doing it manually? Copying folder by folder onto an external device?
      My Computer


  3. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #33

    Put in BIOS the SATA mode to IDE or LEGACY. Which modes are available? Put back later otherwise win7 won't boot. Try seatools for DOS again afterwards
      My Computer


  4. qim
    Posts : 51
    windows 7 Home premium 64 bit
    Thread Starter
       #34

    Now, you've got me worried...what if it fails to boot up?

    From the last 2 espriences with the Seatool I get a Dos screen with info about log files, asking to retrieve the CD and press ctrl/Alt/del and then it goes into Windows.

    Anyway, I suppose that the computer will ALWAYS restart and then gives me achance to go into Bios by pressing F2. That's right, no?

    I lloked at Bios earlier on and under Boot device Prioirity I found thies, which baffled me...

    NumLock
    TouchPad Mouse
    Internal ?am
    PXE OPROM

    Nothing about which drive should take priority. I mus have looked in the wrong tab.
      My Computer


  5. qim
    Posts : 51
    windows 7 Home premium 64 bit
    Thread Starter
       #35

    Hi

    Before going to bed last night I tried again a Windows7 backup. This morning was presented with a box saying that the backup had completed successfully!

    Yet, when I looked at drive d:, which is where I backed up to, the only thing I can find with yesterday's (and today's) date is a folder called "WondowsImageBackup dated 20/04/12 which is when I bought this computer, and inside another folder with the name of this pc dated yesterday. Inside this last folder there are 3 further folders and a file:
    Backup 2014-02-15 214507
    catalog
    SPPMetadataCache
    MediaId

    Even though the Properties of the folders show they all have 0 bytes, there are a number of files inside which lead me to believe that the backup was indeed successful.

    I also ran, as suggested by AddRAM, the CrystalDiskInfo and it returned a clean bill of health on all drives.

    I will wait for your reply before going ahead with changing the bios.
    Attached Thumbnails Attached Thumbnails Unable to backup-crystal.jpg  
      My Computer


  6. Posts : 4,161
    Windows 7 Pro-x64
       #36

    Click on "Show Details" in the error message. It will probably tell you which file couldn't be created. It may not be under your user authority or some such.
      My Computer


  7. Posts : 1,606
    Windows `10 Professional 64bit
       #37

    Have you tried another backup program?

    There are a lot of them out there?
      My Computer


  8. qim
    Posts : 51
    windows 7 Home premium 64 bit
    Thread Starter
       #38

    Hi carwiz

    Which prog are you referring to? Windows?
      My Computer


  9. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #39

    qim said:
    Hi

    Before going to bed last night I tried again a Windows7 backup. This morning was presented with a box saying that the backup had completed successfully!

    Yet, when I looked at drive d:, which is where I backed up to, the only thing I can find with yesterday's (and today's) date is a folder called "WondowsImageBackup dated 20/04/12 which is when I bought this computer, and inside another folder with the name of this pc dated yesterday. Inside this last folder there are 3 further folders and a file:
    Backup 2014-02-15 214507
    catalog
    SPPMetadataCache
    MediaId

    Even though the Properties of the folders show they all have 0 bytes, there are a number of files inside which lead me to believe that the backup was indeed successful.

    I also ran, as suggested by AddRAM, the CrystalDiskInfo and it returned a clean bill of health on all drives.

    I will wait for your reply before going ahead with changing the bios.
    SEATOOLS for windows told you there were dirve/controller errors. There still is something wrong.
      My Computer


  10. qim
    Posts : 51
    windows 7 Home premium 64 bit
    Thread Starter
       #40

    Hi Kaktussoft

    I want to go ahead with the test based on Seatools for Dos as you asked me to do, but I am worried and waited for your reply regarding my earlier post.

    dankjewel
      My Computer


 
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