why do my Restore Points keep disappearing?

Here's the errors from your SFC scan..

Code:

Line 35802: 2014-05-19 09:13:48, Info                  CSI    00000327 [SR] Repairing 2 components
 Line 35803: 2014-05-19 09:13:48, Info                  CSI    00000328 [SR] Beginning Verify and Repair transaction
 Line 35806: 2014-05-19 09:13:49, Info                  CSI    0000032a [SR] Cannot repair member file [l:30{15}]"NlsData0045.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 35809: 2014-05-19 09:13:51, Info                  CSI    0000032c [SR] Cannot repair member file [l:20{10}]"diagER.dll" of Microsoft-Windows-Setup-Component, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

There don't appear to be any other problems in the CBS log background.

I'll post a fix protocol for the above later.

Layback Bear the simple one is back.
I use the Windows 7 built in defrag.

Windows 7 knows Windows 7.
When you defrag with Windows 7 it put things where Windows 7 want them. That allows Windows 7 to find them.
Third party defrag programs puts things where the creator of the 3rd party program wants them.

Third-party disk defragmenter tools for Windows


Quote:
All versions of Microsoft Windows include a tool for disk defragmentation. The Windows Disk Defragmenter tool is a limited version of the Diskeeper program from Diskeeper Corporation. Disk Defragmenter does not include all the features available in the full version of Diskeeper
Seems like Diskeeper just took out all the bells and wissels and made Microsoft a defrag program to suite Windows 7.

To me that means that if one must use a 3rd party defrag program Diskeeper would be the one to choose.

http://www.majorgeeks.com/files/deta...l_edition.html

Home Online Store: Full Versions | Condusiv Products

Intel corp. also likes Diskeeper.

http://www.intel.com/design/motherbd.../diskeeper.htm

I've uploaded a file - sfoaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\sfoaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\sfoaa
or
DIR E:\sfoaa


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\sfoaa <drive>:\windows\winsxs /y /i /s /v /h

(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply

sassofalco said:

Right-click on the saved file and select Extract all...
Right click and extract placed another sfoaa folder [accessible] on the desktop. A right click and Open on that gave me the following; Sfoaa [sub-folder] which when right clicked and Open again gave two files - 1. NlsData0045.dll, and 2. diaER.dll Ques? Have I made an error in opening?

Yep :) - not to worry.
just delete the folder (not the zip file) you created

right-click on the sfoaa zip file and select Extract all...
You should get a popup with a path option that looks something like

C:\Users\Fred\desktop

Simply change it to C:\

Now reboot to the Repair Environment [Restart and start tapping F8 key?] - as soon as the machine restarts, start tapping F8 - this should bring up
the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.
- no Username or password

You must have a username - or Windows wouldn't let you log in :)
Passwords are advisable but optional

Pick the option to use a Command Prompt

At the prompt type
DIR C:\sfoaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\sfoaa
or
DIR E:\sfoaa


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\sfoaa <drive>:\windows\winsxs /y /i /s /v /h

So if I find the folder in Drive C:, then I enter

XCOPY C:\sfoaa C:\windows\winsxs/y/i/s/v/h - is this the correct command? and then hit Enter to run?

Yep

Thanks for sticking with this NoelDP ... I'm now venturing into realms never entered into before, and therefore am uncertain of some of your instructions. I have entered my comments for clarification into the body of your post so that I gain the confidence I need to understand the advice you are giving, and the steps I need to take to make sure that I don't mess this up.

No problem - doing this sort of thing for the first time can be rather daunting! (but I've got some real duffers through it before, and you seem to be well above that level :) )

Well done!
here's the end-of-scan for you...

Code:

POQ 133 ends.
2014-05-21 00:49:38, Info                  CSI    00000316 [SR] Verify complete
2014-05-21 00:49:38, Info                  CSI    00000317 [SR] Repairing 0 components
2014-05-21 00:49:38, Info                  CSI    00000318 [SR] Beginning Verify and Repair transaction
2014-05-21 00:49:38, Info                  CSI    00000319 Repair results created:
POQ 134 starts:
 
POQ 134 ends.
2014-05-21 00:49:38, Info                  CSI    0000031a [SR] Repair complete

I'll let the others back at you now to do the other stuff as necessary :)

Good luck!

Noel, Thank you. Your assistance is very much appreciated.

1.)Download security check below.

This will show me what security software you use and what the status is of services such as windows firewall:

Downloading SecurityCheck

Open and run: SecurityCheck.exe
Follow the instructions inside the window that appears.

When done, a Notepad report opens automatically, called: checkup.txt

Please post the checkup.txt in your reply using the paperclip: