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Windows 7: re-image your computer dialog chokes on .vhd file

28 May 2014   #1

win7 home
re-image your computer dialog chokes on .vhd file

I've had a problem with the c drive on a dual drive asus gh73 lap top and have in hand a disk image backup that was created with ms backup on a separate HDD connected to the asus with a usb cable. There is a .vhd file there which I am trying to get the "re-image your computer" to use, but when I select that file I get the error message "the specified location does not contain information about your hardware" There are other files present on the drive that the MS backup software created, but I tried all of them and get the same error. Anyone know what I'm doing wrong?


My System SpecsSystem Spec
28 May 2014   #2

Windows 7x64 Home Premium SP1

Windows system image restore needs to see a folder called WindowsImageBackup. Within this folder is important information including the vhd file(s).
System Image Recovery
If you are desperate you can attach the vhd, image the mounted image with Macrium Reflect and attempt to restore that image.
My System SpecsSystem Spec
28 May 2014   #3

win7 home

Thanks for the link. I navigate to that folder and the dialog box only gives me the option to open it and then it looks like I need to pick and actual FILE inside the folder, all of which give that same error message "the specified location does not contain information about your hardware".
I tried another route and got stuck at the choose additional restore options page, but to my GREAT disappointment the "format and repartition disks" check box is greyed out. Any idea why or where to go next? The Macrium option may be further above my capability than the mess I'm already in!


Attached Images
re-image your computer dialog chokes on .vhd file-additional-options.jpg 
My System SpecsSystem Spec

28 May 2014   #4

win7 home

did a little more research-how could it be that re-image your computer may think that I'm restoring from an image file ON THE SAME DRIVE I'M TRYING TO RESTORE? in the "select date and time of the system image to restore" it says

backups available for ellenasus on ellen backup 1 for disk O (I
date and time drives in backup
12/13/19 12:24:03 C:

see no.7 here:
System Image Recovery

The backup is on a hdd connected to the pc with a usb cable and is divided into a number of logical drives, I'm trying to restore the c drive (O) on ellenasus (pc name) with the backup file in drive I on the HDD, can't understand why the selection would be greyed out.....
My System SpecsSystem Spec
28 May 2014   #5

win7 home

I thought I solved my own problem, I clicked next and it started to do its thing. I did not infer from the above that I could proceed without installing drivers. Gawd, there's plenty of space in the damn dialog box, letting everyone know that would have been nice...BUT, "the system image restore failed" error details: the request could not be performed due to an I/O device error (0x8007045d)
this link:
Backup and Restore - 0x8007045D Error
shows the same error, but only when MAKING the backup not restoring. Not sure where to go from here...could this be because the disk I'm trying to restore to is too far gone to fix? If that's the case I was planning to replace it with an SSD at some point but I was hoping to get it running again as is before I do that.
My System SpecsSystem Spec

 re-image your computer dialog chokes on .vhd file

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